Remote work is okay, but the environment is toxic - Customer Success Manager (CSM) Yelp Employee Review

Nice people. Good perks and colleagues treat you with respect

Workload can be overwhelming and software a bit outdated

Excellent training, supportive team culture, and strong opportunities for professional growth. Yelp provides a fast-paced environment where employees can develop valuable sales, communication, and relationship-building skills. Leadership is encouraging, and top performers are recognized and rewarded.

The role can be challenging for those who are not comfortable with sales or working toward performance goals, but the training and support provided help employees succeed.