Poor training and change procedures all the time - Personal Banker WaFd Bank Employee Review

3.0
7 Apr 2021
Recommend
CEO approval
Business outlook

Pros

401 k plan, nice people mostly. Weekends off

Cons

System has too many steps, poor rollout, minimal training. Lending Dept. is pretty good with training though. They need to get the deposit side right. IRA's forget about it!!

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WaFd Bank Response
5y
Thank you for your contributions to WaFd Bank, we wish you all the best. Your concern about overloading and discouraging employees is real. Too many steps in the system is right, too many manual steps....... Big part of our plan is to bring automation in to streamline processes to allow for better client service and more consistency.

Explore other reviews about WaFd Bank

5.0
18 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The leadership at all levels is outstanding

Cons

No cons in the bank

2.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Primarily remote work. Decent PTO after the 4th year.

Cons

Limited staffing and limiting overtime opportunities until the bitter end of potentially missing deadlines, which you are guilted into working. 2% "raise" every January and ZERO merit raises. Gutted profit sharing and profitability bonuses over time. Most recent bonus, which is tied to net profit after dividends, was given a result when the scale was never published. All previous bonuses had a floor-to-ceiling profit scale that showed the targets months in advance of the end of the bonus period.

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