Does WaFd Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, WaFd Bank employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at WaFd Bank. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at WaFd Bank?

49% of WaFd Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WaFd Bank 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at WaFd Bank?

Personal Banker (78) , Customer Service Representative (50) , Branch Manager (37) , Customer Service Representative (CSR) (16) , Customer Service Supervisor (14) , Bank Teller (13) , Manager (11) , CSS (8) , Customer Service Representative II (8) , Anonymous (7) , Director of Service (7) , Mortgage Loan Processor (7) , Assistant Manager (6) , Credit Analyst (6) , Analyst (5)

What are the pros of working at WaFd Bank according to real employee reviews?

"Great Benefits !!! !!!! !!" ((in 64 reviews)); "The people at the branch level were great to work with but everyone was looking for new jobs all the time." ((in 46 reviews)); "Good work life balance here" ((in 21 reviews)); "The company is great and truly cares about their employees." ((in 17 reviews)); "Coworkers are great!" ((in 17 reviews))

What are the cons of working at WaFd Bank according to real employee reviews?

"Low pay and rarely get raises." ((in 99 reviews)); "The training was poor, only a few days and then you were thrown into taking calls." ((in 29 reviews)); "Managers have to spend time they do not have to bring these individuals up to speed." ((in 18 reviews)); "No bonus for all the hard working corporate employees while essential employees got 25% more pay for over a month due to the virus." ((in 15 reviews)); "You get in trouble for giving miss information because the rules are always changing and the communication in these changes is very poor." ((in 11 reviews))

What are employees saying about WaFd Bank redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WaFd Bank redundancy and their outlook for job security at WaFd Bank in 2026.

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WaFd Bank

WaFd Bank Reviews

3.3

49% would recommend to a friend

(644 total reviews)

Brent Beardall

63% approve of CEO

41% positive business outlook

Ratings by category

3.6

Diversity and inclusion

3.5

Culture and values

3.5

Work/Life balance

3.2

Compensation and benefits

3.1

Senior management

3.1

Career opportunities

WaFd Bank has an employee rating of 3.3 out of 5 stars, based on 644 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WaFd Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

644 reviews

1.0

16 Jun 2026

Company does not value human capital

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

Original local team was awesome.

Cons

Low pay,no raises, poor leadership

2.0

28 May 2026

Remote work is great, but pay and bonuses lack transparency

Fiu analyst

Recommend

CEO approval

Business outlook

Pros

Primarily remote work. Decent PTO after the 4th year.

Cons

Limited staffing and limiting overtime opportunities until the bitter end of potentially missing deadlines, which you are guilted into working. 2% "raise" every January and ZERO merit raises. Gutted profit sharing and profitability bonuses over time. Most recent bonus, which is tied to net profit after dividends, was given a result when the scale was never published. All previous bonuses had a floor-to-ceiling profit scale that showed the targets months in advance of the end of the bonus period.

4.0

25 Apr 2026

Friendly environment but slow to adapt and improve

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Friendly employees Autonomy Small Enough to Care Large Branch Presence

Cons

Processes are dated Turn times are slow Deficiencies many times are swept under the rug Slow to make changes

Viewing 1 - 3 of 644 Reviews

Jobs at WaFd Bank

Customer Service Representative

Customer Service Representative

Customer Service Representative