Pros
The people and the organization are set up to help our community
Cons
211 has leadership that makes fun of both current and past employees; middle leadership is allowed to yell publicly at our front line employees; Leadership reported we could not negotiate starting pay but later when I had access to pay levels, I "discovered" those who had negotiated - got significantly more money. When one situation was brought to the attention of HR (bypassing supervisors who had reported we could not negotiate), HR said they had an "inequitable pay" fund and if I would have patience, they would bring the pay to an equitable level. One person benefited from this that I am aware of - after 6 more months of waiting with the low and very inequitable pay. Others who had this same situation, were surprised there was an "inequitable fund" when 211 staff was told there was not enough money to purchase pens, paper for the team who had to work from home. Managers report on each other and notify their supervisors of untruths but rather than "rock the boat" - they keep functioning as best they can with this going on.