Awful Place - Customer Service Agent SelectQuote Employee Review

1.0
3 Apr 2024
Recommend
CEO approval
Business outlook

Pros

I guess money if you can live with being a snake oil sales person.

Cons

Hours, Phone time, lack of communication with management. Very easy to get lost in the shuffle

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SelectQuote Response
2y
Thank you for taking the time to leave a review with us. SelectQuote values your feedback and wants to address your concerns. We are very sorry to hear about your experience. Throughout training, SelectQuote strives to give our candidates realistic expectations of the dynamic and competitive sales environment. We understand that at times this can be challenging, and even overwhelming. We want to ensure our associates that all of our clients have previously shown interest in SelectQuote services. Additionally, we look to promote a supportive environment for our teams, so we apologize for the lack of communication you experienced throughout your time with the company. SelectQuote takes your words very seriously and will use them to help us improve moving forward.

Explore other reviews about SelectQuote

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good. I’m happy there. No issues

Cons

Not really much. You get what you put in

3.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Annual bonus based on employee and company performance

Cons

Annual salary is way below national average, especially based on years of experience. They've talked about promoting all QA Analysts to QA Engineer for years (due to the fact we're all fulfilling QA Engineer roles but with the Analyst title and pay), but every year they had a new excuse as to why they couldn't promote everyone. The workload far outweighs the pay.

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SelectQuote Response
5d
Thank you for taking the time to share your feedback. We’re glad to hear you recognized our bonus program and appreciate you sharing your perspective on compensation, career growth, and workload. Feedback like yours helps us better understand where we can continue to improve the associate experience. We appreciate your contributions during your time at SelectQuote and wish you all the best in your future endeavors.
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