Pros
Management and coworkers are always out to lift you up and help each other.
Cons
Don't work here if you're looking for financial security, they will constantly change your comp plan and not for the better. The pay the recruiters say the 'average' person makes is horribly exaggerated so when they say average really translates to the top 5 of the company. If you're in enrollment they actually take money out of your commission check for every time you send back a lead to a sales agent because the agent didn't know what they were doing and tried to sell to a client when there was no valid election period or the client had dementia and didn't even know their own birthday. They used to only hire sales agents twice a year, and train them thoroughly. Now they hire sales agents every month and give them two weeks worth of training at best--Medicare is complicated and nobody is going to know everything they need to know in that short period of time. In the end you're punished for being compliant with CMS which makes no sense. To make it better, the software they use, SelectCare, crashes all the time and like to make last minute changes to the software so it's nice and buggy right when AEP starts and you lose money because you might not be able to pull leads or open an application. I used to really believe in this company, I even used to help recruit in the summer during the slow season but the following year I didn't want to recruit again because I felt I would just be lying to potential candidates if I did. They keep over hiring in each department so it keeps getting harder and harder to make money and have enough leads to go around. Don't walk, run.
