Strong growth opportunities, but stressful environment at times - Customer Service Representative Scotiabank Employee Review

4.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Strong customer service and communication experience Opportunity to learn banking, sales, and financial advising skills Good career growth and networking opportunities within Scotiabank

Cons

Can be stressful during busy hours and difficult customer situations Sales and referral targets may add pressure Standing for long periods and repetitive transactions can be tiring

Explore other reviews about Scotiabank

5.0
15 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

good culture while growing US business lines

Cons

growing US business lines while undergoing multiple changes

2.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

A couple of smart people who are kind and open to mentoring. Hours not bad given no deal flow in US.

Cons

Top heavy management. Culture values heavy politicking. Low bonuses.

See reviews by: Helpful|Rating|Date|All