They truly do not care about you. - Senior Technician Safelite AutoGlass Employee Review

1.0
15 Sept 2022
Recommend
CEO approval
Business outlook

Pros

I got a paycheck, so that was nice.

Cons

Oh my. Where do I start. This company is tha Amazon Warehouse of autoglass and needs to be unionized. This company will work you to death with ridiculous expectations because someone at corporate needs to make a name for themselves and they read an Excel spreadsheet once. They will talk about their pillars of success, and how great it is to work for them. It's not. They have a call center that shovels work down their employees throats because they also handle the claims administration for most insurance companies. They'll make promises about how much you can make, and then make it completely unattainable because they so desperately want to go public so they screw the money from their technicians. I lost my entire life because of the stress, breadcrumbing and gaslighting this company put me through. Profit and maximizing the profit is all they care about. Turnover and burnout is so high they have to have a dedicated training team to replace their technicians constantly. That jingle y'all have, we had our own. Slavelite despair, Slavelite disgrace.

Explore other reviews about Safelite AutoGlass

5.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Making bank bro. Driving Range Rovers

Cons

There are none. Best place ever

avatar
Safelite AutoGlass Response
1d
Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.
3.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There is so much I love about Safelite. I love the other employees. I love the fact that I get good benefits as a part time employee. I love the products.

Cons

Between my experience with HireRight for my background check with this company and the constant problems with the VDI that everyone in my training class has had, my experience as a new employee has been one of the most confusing and stressful that I have ever dealt with. A company as well established as Safelite that offers the kind of quality service that Safelite offers (which I can attest to having been a customer previously before I worked here) is not compatible with these faulty systems.

avatar
Safelite AutoGlass Response
2w
Thank you for providing an insight into your experience. We know that our people power our performance and are working on updating our onboarding and training programs. If you'd like to share more feedback to ensure we can provide an environment for Customer Service Representatives to grow their careers, please email PeopleDirect@safelite.com.
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