Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Safelite AutoGlass?

42% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (215) , Auto Glass Technician (110) , Customer Service Representative (CSR) (107) , Store Manager (79) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (33) , Warehouse Associate (29) , Manager (28) , Master Technician (25) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"Good pay and physically easy" ((in 218 reviews)); "benefits are good and lots of options" ((in 138 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 120 reviews)); "Flexible and good training" ((in 71 reviews)); "Decent pay and able to work from home." ((in 44 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 145 reviews)); "Some bad managers." ((in 48 reviews)); "Long hours at times and weather is not always great" ((in 46 reviews)); "No work/life balance" ((in 44 reviews)); "Senior leadership don’t know what they’re doing." ((in 30 reviews))

What are employees saying about Safelite AutoGlass redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass redundancy and their outlook for job security at Safelite AutoGlass in 2026.

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Safelite AutoGlass

Safelite AutoGlass Reviews

3.1

42% would recommend to a friend

(2,287 total reviews)

Renee Cacchillo

42% approve of CEO

39% positive business outlook

Ratings by category

3.4

Diversity and inclusion

3.1

Compensation and benefits

3.0

Work/Life balance

3.0

Career opportunities

2.9

Culture and values

2.6

Senior management

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,287 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, repair and maintenance industry (3.7 stars).

Reviews by job title

2K reviews

4.0

20 May 2026

Off to a great start

Customer service representative

Recommend

CEO approval

Business outlook

Pros

I'm still in training and it is very thorough. I believe I will be well-equipped once I hit the phones. Excellent trainers. Also, a lot of opportunities for elevation. The starting pay isn't bad and there are financial incentives to increase your pay. Great benefits and a great discount program.

Cons

I have to get used to the strict metrics. There are consequences if you're one minute late.

Safelite AutoGlass Response

We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.

5.0

19 May 2026

A truly supportive and compassionate workplace

Ssr

Recommend

CEO approval

Business outlook

Pros

Working for Safelite AutoGlass has truly been one of the most positive experiences of my life. In a world where so many companies make employees feel like just another number, Safelite has made me feel valued, supported, and included. Safelite has shown me what a healthy workplace can look like, one built on compassion, inclusion, understanding, and opportunity. I’m proud to work for a company that not only talks about caring for people, but truly puts it into action every day.

Cons

I truly have no cons

Safelite AutoGlass Response

Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work!

5.0

14 May 2026

Work-life balance is good, but breaks are scarce

Crs i

Recommend

CEO approval

Business outlook

Pros

work life balance is amazzing

Cons

barley any breaks if you work less then 8 hours

Safelite AutoGlass Response

We appreciate you sharing your experience. At Safelite, we're committed to focusing on you first — including your needs, passions and commitments inside and outside of work.

Viewing 1 - 3 of 2,287 Reviews

Jobs at Safelite AutoGlass

Customer Service Representative

Manager, Workforce Systems

Columbus, OH

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Seasonal Warehouse Associate I

Payroll Business Analyst

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Reviews by job title

Off to a great start

A truly supportive and compassionate workplace

Work-life balance is good, but breaks are scarce

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