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      Safelite AutoGlass

      Engaged employer

      Safelite AutoGlass reviews

      Its...okay. - Customer Service Representative (CSR) Safelite AutoGlass Employee Review

      3.0
      7 Dec 2020
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      You can do what you want between calls, like computer games and youtube. Ability to make more money through classes provided for claims Fun atmosphere, great supporting staff Good job for part time college students, or anyone in school who needs to make some money

      Cons

      Very stressful because of call volume on peak days. Sometimes people will be sent home early, then a large volume of calls come in

      avatar
      Safelite AutoGlass Response
      5y
      Our goal is to provide a positive, engaging and inclusive experience. We take our workplace culture and values very seriously and will use your input to make it better.

      Explore other reviews about Safelite AutoGlass

      5.0
      19 Jun 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Good starting pay and training program

      Cons

      Customers aren’t always nice and like to hang up on you

      avatar
      Safelite AutoGlass Response
      2w
      Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.
      2.0
      28 Jun 2026
      Auto glass technician
      Recommend
      CEO approval
      Business outlook

      Pros

      The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

      Cons

      I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

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