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      Safelite AutoGlass

      Engaged employer

      Safelite AutoGlass reviews

      Off to a great start - Customer Service Representative Safelite AutoGlass Employee Review

      4.0
      20 May 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      I'm still in training and it is very thorough. I believe I will be well-equipped once I hit the phones. Excellent trainers. Also, a lot of opportunities for elevation. The starting pay isn't bad and there are financial incentives to increase your pay. Great benefits and a great discount program.

      Cons

      I have to get used to the strict metrics. There are consequences if you're one minute late.

      avatar
      Safelite AutoGlass Response
      1mo
      We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.

      Explore other reviews about Safelite AutoGlass

      5.0
      20 Jun 2026
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Making bank bro. Driving Range Rovers

      Cons

      There are none. Best place ever

      avatar
      Safelite AutoGlass Response
      3d
      Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.
      4.0
      23 Jun 2026
      Ssr - support services representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home Training throughout

      Cons

      Micromanagement If we get pulled into a meeting it usually comes with some sort of write up, even if doing well and good KPI , they consistently will find a reason for issues with performance. Feeling stuck, if you have even 1 negative performance review you cannot move to full time or request a role change within the company.

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