Narvar need to decide who it wants to be when it grows up. - Anonymous employee Narvar Employee Review

1.0
1 Jun 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Narvar was first in creating a post purchase product. Amit was a visionary in his field and experienced success from it. Narvar exploded during covid and had a great couple of years. Narvar has a strong enterprise customer base with several household names.

Cons

Now that covid has ended and demand has stabilized Narvar is in trouble. Competitors have caught up with Narvar and Narvar can no longer say it's feature set it superb. The product itself was built on enterprise customers and has become cumbersome to implement. Due to this customers are often upset during implementation as it takes longer than what the sales team told them. Tracking, returns, and EDD are becoming commodity software that several companies, even shopify to some extent, is offering. Narvar needs to bring in a COO who can take an objective look at the market and decide what to focus on and the direction to take the company. While Amit is a visionary he hasn't taken steps to grow and scale the company the way its needed and has trouble understanding he isn't the only game in town now. No amount of MEDDPICC can turn around sales and churn if Narvar is so much higher in price than other solutions.

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Narvar Response
2y
Thank you for your thoughtful response and suggestions. Narvar is nimble and responsive and we see many opportunities for us to continue to be a strong player in the industry.

Explore other reviews about Narvar

5.0
31 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Engineers get to work on new technology. - Interesting problems in logistics and post purchase space - Smart talented set of engineers If you like to step up and own things, deal with ambiguity and want to work in fast paced environment, you will enjoy, else you will be left behind.

Cons

- Work life balance could be a challenge if you work with teams across geos, but there is strong emphasis on friendlier times for meetings and teams are designed to work in respective time zones.

1.0
15 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent Pay. ICs are great people. Nothing else

Cons

This was one of the most toxic work environments I have experienced. If you value your mental health and prefer a supportive, professional culture, this is not the right place. I spent two years at the company, and during that time leadership consistently fostered a culture of fear rather than growth. The executive team, particularly the CEO and CRO, operated in a very cliquey manner. Employees who were not part of the “in group” were often publicly criticized or called out in meetings in ways that felt more focused on humiliating or embarrassing the employee than being constructive. Once leadership decided they no longer favored an employee, the focus shifted to pushing them out rather than supporting improvement or success. This created widespread anxiety and distrust across teams. Morale was extremely low. Numerous high-performing employees left without roles lined up (which says a lot given the current job market), and it was common for employees to openly discuss interviewing elsewhere and counting down the days until they could resign. If you are looking for a workplace where leadership takes accountability, communicates respectfully, and treats employees with professionalism, this is likely not the right fit.

5
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