What a mess!!! - Apprenticeships Learning Curve Group Employee Review

We are saddened to read your review as it doesn’t align with our culture or who we are as a business and wanted to take the time to respond to some of your points as feel some of them are misguided. Meeting with ground workers - Our senior leadership team are and always have been incredibly accessible. In the apprenticeships team alone, the Director of Apprenticeships holds monthly sessions with new starters. In addition, she has held 9 virtual catch ups with coaches since March. During these sessions, coaches are also offered opportunities for 121 discussions. Beyond this, the CEO holds KIT meetings with staff, specifically non-managers, so everybody feels like they have the option to ask question and provide feedback. Systems and Processes – We currently undergoing a digital transformation project across the whole business. As you worked in apps, you may be referring to your e-portfolio systems where we are currently working across two as we phase one out. There is an ongoing review of these. Awards – The awards we have proudly won in relation to employee engagement have been awarded to us because of what our amazing Purple People said about us. All of the surveys / accolades we opt for in relation our workplace is done so via external providers so allow complete anonymity for our staff to provide their feedback. Its from this feedback that we have won the awards and purely based upon what our staff have said about us. Staff Welfare & Mental Health – although we appreciate mental health is a personal journey to all us all, Staff wellbeing is something we take incredibly serious at LCG. In 2021 we appointed a Head of Happy people whose responsibility is to lead on staff engagement and welfare activities at a senior level. In addition to extensive and mandatory CPD for managers, we also introduce additional days leave for staff to volunteer work which is proven to promote mental wellbeing. In relation to your comments regarding your manager and lack of support in 1:1’s, we have completed a review of the regularity of 1:1’s in the apprenticeship team. Although we can see these are taking place monthly, we would be keen if you could reach out to our Head of people, Beth Carpenter, to provide more information on the content of these. This will help us identify if and when a manager may need additional coaching or training. Alternatively, if you’d like to discuss any of these points further with the Apprenticeship director, please contact Nicole Bewley, on Nicole.Bewley@Learningcurvegroup.co.uk.