Pros
Good base pay and benefits. Commission opportunities are good when you meet and exceed goals. Strong reputation amongst customers for the most part.
Cons
Grainger was a great place to be until 12-18 months ago. Now it's a place of constant change and cost cutting. Leadership seems to be reaching on new strategies as the business has been flat for 2+ years, but there is little to no proof that these will work. The real issue they have is inflated pricing and unhappy employees. Tools like SalesForce have been put in to micromanage and there is more of a focus on metrics/activity than actual growth. The environment used to be a "work hard, play hard" culture and was really great. Those days are long gone. Many districts have poorly qualified leaders who would rather beat their employees up over SFDC metrics than help them succeed. It's honestly sad but the environment is pretty negative overall. Goal setting is unpredictable and the targets aren't always realistic. It seems that they want Account Managers to work 55-60 hours a week, but issue goals so that 70-80% are under plan. The profit sharing used to be a great perk, but it's been cut in half and will likely go away eventually. Avoid it unless you enjoy constant stress and lots of corporate red tape that get in the way of success.