bleak future for ota's - Senior Account Manager Expedia Group Employee Review

2.0
14 Apr 2021
Recommend
CEO approval
Business outlook

Pros

work life balance is good for the most part

Cons

senior leadership is mess and falling apart, covid did not help the company or industry. leadership of all levels outwardly give impression that employees are dispensable and that there are plenty of fresh hires available in the area if people jump ship (Seattle)

Explore other reviews about Expedia Group

5.0
16 Dec 2025
Recommend
CEO approval
Business outlook

Pros

work life balance is chill, benefits are great, work can be rewarding

Cons

not as challenging, more of a coaster company, pay not as high

2.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, supportive manager, and genuinely pleasant colleagues.

Cons

Frequent reorgs and shifting strategic direction made it difficult to build momentum or plan long‑term. Over time, contractor roles became increasingly narrow and production‑focused, which limited opportunities for meaningful skill development. Responsibilities that originally included project management were reduced to primarily email production work. There’s also a broader corporate pattern where work is expected to be completed exactly as written, with little room for judgment or improvement. Even small, quick optimizations can lead to pushback rather than appreciation, creating an environment where going “above and beyond” requires multiple layers of approval — which defeats the purpose of being proactive in the first place. Finally, there’s an in‑office expectation (less strict than for full‑time employees, but still present) for work that can be done entirely remotely. This tends to benefit highly social personalities, but for those who prefer focused, independent work, it feels unnecessary. Social dynamics also play a noticeable role; if you’re not immediately well‑liked or you make a single early mistake, it can create a self‑fulfilling perception that’s difficult to overcome.

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