Great company but declining product culture - Director, Product Management Expedia Group Employee Review

3.0
2 May 2019
Recommend
CEO approval
Business outlook

Pros

Expedia is a true turnaround story of how it lost its way and is once again becoming a technology company. Depending on where you work, you can truly be in the hospitality business, working with hoteliers and being part of that culture - which is amazing and fun. Also Expedia is a truly global company and most tech teams are distributed across the world, so it gives most people an opportunity to travel to meet with the rest of the team.

Cons

John Kim created an amazing product culture, a true brain. However, ever since he moved internally to lead HomeAway (a subsidiary), Expedia has lost its way. There is little accountability and rigor applied to product management, giving product managers few role models to emulate. The prioritization has also moved away from being data-driven to opinion-based, a change that reflects the approach of the newer leadership team.

Explore other reviews about Expedia Group

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

- good benefits - depending on team great culture

Cons

Not every team is the same

2.0
29 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Constant state of transformation is ripe environment for new hires and functional experts from big name tech companies

Cons

Pre-covid the culture was really special. Collaborative, engaging, people-centric, with a unifying mission to enable travel for the world. Since covid there has been a revolving door of executive leadership, and with each round, they throw out the current strategy to try something "new" without building from the current or past successes. Constant change, but no clear vision or strategy of what they are trying to change to. Lack of strategy and low risk tolerance leads to too many priorities with not enough investment to move the needle in anything. Quarterly layoffs, but executed quietly team by team so as not to make news. No psychological safety. Talent strategy since covid is to hire externally over internal promotions to gain "functional expertise" therefore difficult to grow your career. Siloed divisions not working towards common goal. Lacks operating model maturity needed for a company of this size likely do to revolving door of execs and priorities. A cash cow company with an identity crisis trying to be an AI innovator. Build vs buy mentality slows them down. Too many exec pet projects that aren't vetted with proper business cases.

4
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