Reviews by job title

44 reviews
1.0
2 Feb 2026

Toxic place

Recommend
CEO approval
Business outlook

Pros

Able to work from home 3 days in a week

Cons

Lack of respect Lack of support Lack of management Lack of pay rises (about 1% p.a.) Lack of bonuses (about $1000-$2000 clear p.a.) Lack of trainings Lack of opportunities to grow Lack of trust Too much work Toxic environment and some very toxic people

3.0
8 Mar 2026

Upper management not great

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- If you are lucky and get great team members/managers, then you may be insulated from some of the below cons for a while - Flexible working arrangements - Work-life balance highly team and manager dependent - Modern and clean office - Good culture within my business area

Cons

- Salary below industry standard - Confusing decision making by upper management - Poor staff morale due to confusing decision making by upper management and outsourcing - Limited career & skill development opportunities, will generally have to self fund most training - 50/50 split between in-office and WFH. Attendance is tracked and a component of performance reviews. - Capgemini

1.0
13 Mar 2025
Recommend
CEO approval
Business outlook

Pros

The training program was comprehensive and provided a strong foundation in customer conversations.

Cons

I am still recovering from the emotional trauma I experienced and am unsure if I will ever fully recover from the effects of this toxic work environment. I would strongly urge potential employees to carefully consider the support systems available in individual branches before accepting a position.

1.0
5 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good hours. Being a bank, I finished every day at 4pm and there was no weekend work.

Cons

Insufficient training provided for the role. There was a horrible culture within the branch and the systems used were very outdated. I can remember customers coming in daily to complain that their internet banking was offline.

3.0
9 Jan 2025

All changes March 2025

Recommend
CEO approval
Business outlook

Pros

Working under the owner manager model has been quite good, it's very relaxed and you deal with everything directly with the owner in branch. However owner manager model is being discontinued as of March 2025, BOQ will be fully corporate owned, so everything will change, who knows if postively or negatively, I'd guess the later.

Cons

Super outdated systems & tech, makes your job 3-4x slower than working in the big 4. BOQ doesn't even have osko. Lack of training and procedures, everyone sort of fumbles their way through tasks and corrects issues as they get found. Theres no proper training and systems/procedures.

4.0
1 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Great work environment with enthusiastic staff.

Cons

Extensive training programs when being introduced to the role.

5.0
9 Aug 2025

Great place to work

Recommend
CEO approval
Business outlook

Pros

Great leadership, lots of training, supportive teams, great career progression.

Cons

None. I would highly recommend

3.0
12 Mar 2025

Good

Recommend
CEO approval
Business outlook

Pros

location shops flexibility coffee discount walks

Cons

no money end of year party budget no training budget distance to train station (especially in summer) Monitors were terrible kept falling and old

Viewing 1 - 3 of 44 Reviews

Glassdoor has 531 BOQ reviews submitted anonymously by BOQ employees. Read employee reviews and ratings on Glassdoor to decide if BOQ is right for you.