Maintain an implementation check list for production. Provide user training and onsite or remote support. Provide point of escalation for any ongoing support……
Translate client requirements into detailed technical requirements; Perform regular system checking and result verification on production systems.…
Translate technical insights into strategic narratives that support business transformation goals. Lead full-cycle delivery from ideation to production.…
Deep technical knowledge of NRC risks. From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave……
Provide effective technical supports, directions, and ideas during debug. Provide manufacturing supports and assist to evaluate production output issues and……
Prepare technical specifications, implementation notes, test scenarios, release checklists and support documentation to ensure knowledge can be shared and……
Lead a development team to conduct production support and project delivery for our cargo handling systems. Conduct technical analysis and design.…
Identify new opportunities for automation within the production process. Master’s degree or PhD in Computer Science or related technical fields.…
Experience in pre-sales engineering, technical consulting, or solution architecture. Collaborate with Solution Specialists to support opportunity qualification,……
Bachelor’s degree or above, preferably in engineering or footwear technology. Lead development and production allocation strategies to optimize service levels……
You are drawn to solving complex technical challenges at the intersection of research and production engineering. Flexible working hours and vacation policy.…
Oversee the production of project schedules throughout project lifecycle to support internal and external development teams to meet or exceed targets.…
Support routine or ad-hoc database maintenance work in production and testing environment, e.g. database restoration, database changes request, administrate……
Each position has a specific focus within the technical team depending on experience. Technician (Attraction) supports responsible for the daily check, regular……
Minimum 7 years’ systems administration and support experience of which at least 2 years must be solid in administration role for SWIFT technical support.…
Produce technical specification for custom development and systems integration requirements. Work closely with customer experience design, product management,……
Provide technical support to subordinate/production staff in relation to machine/equipment repair and maintenance as scheduled/on ad hoc basis.…
Typically supports multiple projects on the very complex technical challenges. Independently develops and applies advanced engineering techniques, concepts and……
Be the escalation point for the local business and production support teams. Gather and translate complex business requirements into technical specifications……
Provide 7x24 on-call for emergency production incidents and provide on-site support for fire-fighting. Minimum 7 years’ experience in DBA role for database……
Willingness to perform onsite system deployment and support when required. Diagnose and resolve infrastructure or application issues, providing escalation……
You are drawn to solving complex technical challenges at the intersection of research and production engineering. Flexible working hours and vacation policy.…
Lead the technical management of system and network infrastructure, cloud management platform infrastructure and delivery of assigned cloud platform projects
Act as the domain subject matter expert (SME) as the system owner to manage and maintain the system components / domains and the infrastructure of private cloud platform including product lifecycle management, evergreening, capacity planning, troubleshooting, reporting, etc.
Work closely with cloud operation team to ensure the operation of the managed system components / domains is well in place and operated, also provide technical advice to support the cloud operation team for any incident or technical troubleshooting
Act as technical project manager to manage and implement the projects to meet the project timeline with qualitied technical deployment, and follow the Company’s project governance framework including project planning, issue or risk logging and project closure handling
Collaborate with architecture, operation, security, and application teams to define and enforce cloud platform and related system standards and governance; and support DevOps team for cloud or operational automation using DevOps tool to implement infrastructure-as-code (IaC) and Security-as-Code (SaC)
Drive continuous improvement on the cloud platform’s availability, performance, security posture and operation efficiency, including the evaluation of new technologies if needed
Develop documentation, playbooks, and runbooks for cloud platform infrastructure, the system and network infrastructure operations and incident response if needed
On-call for emergency production incidents and provide onsite fire-fighting support and perform shift duties as required
Perform other duties as assigned by supervisor(s)
Requirements
University degree in information technology, computer science or related discipline
Minimum 8 years of relevant experience preferably gained from financial institutions, with at least 5 years’ experience on technical managerial level
Solid technical experience in setup and managing the related subject domain expert areas (either one of the domain aspects)
Cloud system infrastructure: Windows and Linux Operation system, shared service infrastructure includes Directory services, DNS, backup, monitoring, logging, SMTP relay, patching system, licensing server, storage system, . Experience in cloud platform infrastructure like OpenStack is preferred
Network/Security: Network equipment and routing, load balancing, VPN gateway, firewall, IDS/IPS, Web Application Firewall, Software Defined Network (SDN), and Content Delivery Network
Container platform: Kubernetes with associated platform components like Helm, Grafana and Prometheus, Cloud Workload Protection, Terraform, Ansible, ArgoCD/Flux, GitOps, GitHub and Hashicorp, etc.
Knowledge on technical project delivery including new build solution, technology refreshment and transition from project to operation
Familiar with ITSM process, IT governance framework and IT compliance standards in financial industry is preferred
Ability to use analytical, innovative and structured approach to problem solving, with the sense for pragmatism, common sense and self-starter mentality
Positive attitude and strong commitment to the delivery of quality work
Good presentation, documentation and report writing skills
Good command of written and spoken English and Chinese, with proficiency in Putonghua an advantage
Application Method
Interested parties please send your curriculum vitae stating your current and expected salaries, and the contact phone number to the Human Resources Division, Unit B, 25/F, MG Tower, 133 Hoi Bun Road, Kwun Tong, Kowloon or e-mail it to hrm@hkicl.com.hk.
All applications and personal information collected will be treated in strict confidence and only be used for the purpose of recruitment and selection. The information collected will be accessed by our authorized personnel only. Those applicants not contacted by the Human Resources Division within two months from their application date should consider their applications filed for future reference which will be retained for one year for possible future job matching, and will be destroyed after the expiry of one year.