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United Christian Nethersole Community Health Service
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Applications Production Support (Intelligent Automation) - IC
Quarry Bay
HK$25,000 - HK$45,000 (Employer provided)
Client Description
Regional IT services and solutions provider
Job Description
ServiceNow / RPA platform development
Applies innovative technical solutions to business and the application processes
Defines and documents procedures for processes and workflows
Works on multiple projects as a project team member, occasionally as a project leader
Responsible for troubleshooting problems as reported by users
Supports Web access and electronic messaging services and maintains a secure systems environment
Communicates effectively with management and other members of the project
Integration of disparate systems using SOAP and REST APIs
Mid-Server Configuration (to facilitate REST calls); CMDB configuration and integration
Creation of Web Service for data integration
Additional duties as assigned and defined by management
Job Requirements
Higher Diploma or above in the field of computer science, information systems, or other related degree
2-3 years of ServiceNow / RPA platform experience including development and administration
Preferably with ServiceNow / RPA certified Administrator certification
Excellent communication and interpersonal skills
Strong analytical and problem-solving skills.
Productive attitude with the focus on progressing the business forward
Exhibit strong understanding of ServiceNow Core, RPA, Incident Management, Knowledge Management, Change Management, Problem Management, and Service Catalog platform areas
Platform code migration via update sets
Support ServiceNow / RPA platform integrations with external systems
Experience with Debugging and Troubleshooting
Knowledge with web architecture (HTML, XML, RESTful web services)
Experience with scripting languages (JavaScript, PowerShell)
Knowledge of Agile framework and experience in measuring level of effort with enhancements, defects, and stories
Experience building workflow, business rules, client scripts, and notifications
The minimum salary is HK$25,000 and the max salary is HK$45,000.
HK$25,000 – HK$45,000/mo (Employer provided)
HK$35,000
/mo Median
Quarry Bay
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