I applied through an employee referral. I interviewed at Zillow (Seattle, WA) in Dec 2015
Interview
The interview process took about a month. I applied online through an employee referral, and had a short phone screening with a recruiter soon after. A couple days later I was asked to complete a short writing assignment, which was due 24 hours after receiving (although it would have been more considerate to not have it due on Thanksgiving day). A week later I had a phone interview with the hiring manager. The following week I had on-site interviews with the hiring manager, a PR person, a marketing employee, and a tech guy. I had a very positive experience, and felt like I was having engaging conversations, rather than being interviewed.
Unfortunately the follow up, or rather lack thereof, was disappointing, and frankly, unprofessional. I was told by the recruiter on the day of my interview that I would be contacted within a week. After no contact for nearly two weeks, I reached out myself. The next day I received a rather unfeeling, two sentence response from the recruiter about "connecting" the next day. I received an email to confirm a time for our phone conversation only an hour and a half beforehand. The entire experience seemed like following up with me was a forced afterthought that the recruiter didn't feel like having time to do.
I write this review not in disappointment about not being offered the position, but rather as encouragement for better follow up, so that others are not left with a bitter taste about the company and its communication practices.
Interview questions [1]
Question 1
Tell me about a time when you had a challenging experience at your place of work.
Thank you for sharing your feedback. I was very sorry to hear that your experience was less than stellar and hearing from you helps us fine tune our process to make sure that every candidate feels it was good, regardless of the outcome. Communication and timely follow up is key, I agree. My team gets to see this and we all try to learn how we can improve. Again, thanks for sharing. Annie Rihn, Director, Recruiting.
Other Marketing Coordinator interview reviews for Zillow
I applied online. I interviewed at Zillow (Seattle, WA) in Jun 2017
Interview
The entire process from application to onsite interviews took place over 4 weeks. I applied online, had a phone interview with HR, another phone interview with the hiring manager, followed by an onsite interview with several members of the team. They were very welcoming and it seemed like a great culture. Overall, a positive experience. Most of the process went smoothly and the communication was great up until the end of the onsite interviews. Before I left the office, the recruiter mentioned that I would hear back in 2 weeks, so I followed up via email after 2 weeks. She then mentioned that they'll be in touch in about two weeks because the hiring manager was out of office. By then and after several follow ups, I hadn't heard back from the hiring manager or the recruiter. It was complete silence.
As mentioned in other interview reviews, highly encourage better follow ups so that the candidate isn't left with a negative experience at the end. After more than a month of silence, I had to assume there was no offer, especially after the status of the application was marked "Closed" without any notification.
Interview questions [1]
Question 1
Tell me about a time when you had to pull together a plan in a short amount of time.
I applied online. I interviewed at Zillow (Seattle, WA)
Interview
I first met with the recruiting team for a screen and then a phone interview with the department manager. Both of the employees I spoke with were friendly and genuinely seemed to enjoy their job. The time range set for when I would hear back was a little off as it was two weeks rather than one, but I was grateful for a response in the end.
