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      Zillow

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      Business Consultant Interview

      19 Jul 2016
      Anonymous interview candidate
      Irvine, CA
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Zillow (Irvine, CA) in Jul 2016

      Interview

      I had my first interview over the phone with a Sales Manager which went well enough to earn me a second interview in the Irvine office at Zillow. I was supposed to meet with three managers but after my conversation with the second manager, they put me on the phone to silently listen in on other Business Consultants making sales calls to customers (Premiere Agents). After 15 minutes, they said the other manager got tied up in something and wasn't able to meet with me and they would be in touch soon to discuss next steps. I already had a feeling it was the end of the interview process for me since I did not get a good vibe from the first manager I met with. He had a BIG ego and he felt it was important to tell me that the job is not for everyone. Maybe because I wasn't an attractive woman. I looked him up online and discovered there is (was) a lawsuit against Zillow and this manager (including other male managers in the office) filed by a former female employee for sexual harassment. No surprise there as my gut told me this manager was a jerk. It all worked out for the best when they followed up with me two days later with the "we have decided to move forward with another candidate" response. I asked them to remove me from their recruiting database as I would not want to work for a company that employs shady characters, tries too hard to create a hip working environment for the younger generation (loud office with music in the background), and having to constantly convince customers to not cancel their subscription and then try to upsell them. I have many friends in the real estate business and I've asked them what they think of real estate advertising portals like Zillow and Realtor and they say "I don't" or "if I was desperate."

      Interview questions [2]

      Question 1

      Why do you want to work for Zillow?
      Answer question

      Question 2

      What do you think about this work environment?
      Answer question
      avatar
      Zillow response
      9y
      Thank you for taking the time to provide us feedback on your interview experience. I am disappointed to hear you had less than an optimal experience with our team. From a leadership perspective, we are dedicated to building a world class sales organization and that starts with the leaders on our sales floor. I certainly standby the professionalism and leadership our sales management team displays daily. So, I am quite surprised to hear your feedback but am committed to using it in a constructive way to further develop our team. Regarding the observation of playing music on the sales floor, it is common practice to use music as a way of providing an uplifting, energetic environment for sales professionals. It is not a practice unique to Zillow Group. Additionally, Zillow Group provides advertising services and software solutions to real estate agents and brokers across the country. We have a phenomenal track record when it comes to our clients generating fantastic returns using our services. Your feedback certainly helps motivate us to get better. Thank you again for the review. Please feel free to contact me at stevec@zillowgroup.com to further discuss your experience with Zillow Group. Best of luck with your future endeavors. – Steve Capezza - Senior Director, Sales

      Other Business Consultant interview reviews for Zillow

      Business Consultant Interview

      4 Sept 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Zillow

      Interview

      Interview with 4 managers, difficult, thought provoking questions. Interviewed once, didn't get the job. Second time, months later, got the job. Second time, came more prepared with numerical data and solid responses.

      Interview questions [1]

      Question 1

      Give an example where you encountered a new objection, and what was the outcome?
      Answer question
      2

      Business Consultant Interview

      27 Jan 2022
      Anonymous employee
      Centennial, CO
      Accepted offer
      Neutral experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at Zillow (Centennial, CO)

      Interview

      3 back to back interview on the same day with mangers. Must be prepped with presentation and sales process. After interview process need to wait till need training date. In my opinion one of my more harder interviews. They look for the best.

      Interview questions [1]

      Question 1

      How do you manage a pipeline?
      Answer question
      1

      Business Consultant Interview

      7 Dec 2019
      Anonymous interview candidate
      Irvine, CA
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Zillow (Irvine, CA) in Nov 2019

      Interview

      Interviewing with the “Recruiter” was completely contradictory to the interview with managers. The managers could not fully explain the day to day aspects of the job. Answered all questions accordingly however received an generic rejection email. Then when asked for additional feedback from the interview, I was told by the “recruiter” there was nothing he had on file and he would have to circle back. Still has not provided me with any information or feedback. I think I’m this day in age employers should be respectful of applicants. Tell them why so they may grow and be better. Don’t just ghost them because there is no constructive feedback.

      Interview questions [1]

      Question 1

      Why Zillow?
      Answer question
      1
      avatar
      Zillow response
      6y
      Thank you for taking the time to interview with us for the Business Consultant role in our Irvine office, and I apologize your experience was not top-notch. The expectation is that each candidate receives notification of the outcome of an onsite interview via telephone, but our recruiters will also follow up with an email if a live connection was not possible to ensure individuals are not left in the dark, however specific feedback on the ultimate interview decision is not always able to be shared. If you would like to contact me directly to discuss your experience further you can via email at annie@zillowgroup.com. -Annie Rihn

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