I applied online. The process took 5 weeks. I interviewed at Yelp (Chicago, IL) in Jan 2015
Interview
You have the standard phone interview. then you have the in person interview where you meet with to managers. they give you two scenarios to roleplay with. They ask you typical interview questions. Then, you get to ask them questions. You get feedback and they tell you they will inform you of their decision soon.
When you get a tour of the office, you will notice that it is a homogeneous work environment, and if you do not fit their cultural demographic, you will not be hired, no matter how much experience you have.
Very unprofessional environment. Do not dress in business attire, you will be judged. Look like a hipster, and you're in.
Easy. Just read job description and discuss with confidence what you will bring to improve the job and how much you are willing to learn to fill any gap in your resume.
Interview questions [1]
Question 1
Why are you interested in applying for this position?
I applied online. The process took 2 days. I interviewed at Yelp
Interview
I just had a quick screening call, and it was really focused on sales, more than on customer service. Cold calling is a big part of the role, and commissions don’t start until about 6 months in.
I applied through a recruiter. The process took 1 day. I interviewed at Yelp
Interview
the interview was a thorough process and detailed. the recruiter went through the entire job role in detail. She warned me that this role was mainly dealing with upset customers and that I was expected to keep them as members of yelp business when they had concerns about the program and wanted to opt out.
Interview questions [1]
Question 1
What would you do if you encountered technical difficulties?