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      Customer Care Agent Interview

      2 Apr 2015
      Anonymous employee
      La Vista, NE

      Other Customer Care Agent interview reviews for Yahoo

      Customer Care Agent Interview

      13 Oct 2013
      Anonymous employee
      Hillsboro, OR
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Yahoo (La Vista, NE) in Aug 2013

      Interview

      Two step process. Initial screening with an invitation for a second interview. Second interview was with 2-3 individual supervisors. Mostly behavioral questions, and some questions based off of previous work experience.

      Interview questions [1]

      Question 1

      Give me a specific example of a time when you used good judgment and logic in solving a problem.
      Answer question
      Average interview

      Application

      I applied through an employee referral. The process took 1 week. I interviewed at Yahoo (Hillsboro, OR)

      Interview

      Usually 2 sets of interviews during the same day, will ask you multiple scenario questions, the questions are geared to see how you will interact in a team environment.

      Interview questions [1]

      Question 1

      Most of the questions seemed fairly standard, with a bit of prepping a few days before you shouldn't be that surprised.
      Answer question

      Customer Care Agent Interview

      14 Oct 2015
      Anonymous employee
      Hillsboro, OR
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Yahoo (Hillsboro, OR) in Jun 2012

      Interview

      Informal and informative - I was interviewed by someone who would eventually become my manager. She was easy going in the interview and asked for specific examples where I overcame adversity or frustration in the workplace, etc... Pretty typical interview questions. Nothing out of the box, which was frustrating as I expected a leader in the technology space to be a little more forward-leaning in their approach to talent acquisition.

      Interview questions [1]

      Question 1

      Tell me a time when you were asked to do something you didn't support and did you do it or not?
      1 Answer