I applied online. I interviewed at United Airlines in Apr 2017
Interview
My in person interview was scheduled after passing an online video interview. In person interview took place at the airport in a conference room where I met with two supervisors, both men. It was a bit intimidating, but a comfortable back and forth conversation where they would alternate asking situational questions. "Tell me about a time when..." Some of the questions I had already answered on my video interview previously. Just study the questions on Glassdoor and you will be prepared for both the video interview and in person interview! Interview took about 20 minutes, and when we were finished they told me they would be in touch with their decision. I was a bit nervous when I heard that because mostly everyone on this site was offered a job on the spot. However, 5 days later I received the job offer. I had to unfortunately decline because I would not be able to go away to a hub city for 3 weeks to do my training since I have a very young child. Side note- They offer full benefits to part-time employees which is unheard of nowadays.
Interview questions [2]
Question 1
Tell me about a time when safety became a reality for you.
I applied in-person. I interviewed at United Airlines (Austin, TX) in Nov 2025
Interview
The interview process was shortened to four questions, as two questions asked the same thing but were worded differently. The two interviewers who were supposed to attend did not, so I was interviewed by one man who asked the questions and wrote down my answers about how my experiences could apply to the role.
Interview questions [1]
Question 1
Tell me about a time when you had to help with one team member who was struggling, and what steps you took to address it.
asked six situational questions in person, wrote down your entire response in a packet. interviewer chose the questions from a list from each page. was sent to interview in separate room after brief presentation
Interview questions [1]
Question 1
give an example of when you went out of your way to help a customer
I interviewed at United Airlines (Los Angeles, CA)
Interview
hired on site. start date a month after offered the job. must pass a drug test and background check. questions asked were basic vustimer service questions . They were looking for you to answer questions with star method
Interview questions [1]
Question 1
Tell me about a time you went over and beyond for a customer.