was good.very easy questions. It was a video call. Most of the questions were about the past experience and the examples of different situations when working in a customer service environment
The process took 1+ week. I interviewed at Scotiabank (Toronto, ON) in Oct 2019
Interview
What makes for great/ suitable customer service
Tell me about some of the problems with previous products or services that you’ve supported.
Tell me about previous experience you’ve had with a really irate customer.
Interview questions [1]
Question 1
What makes for great/ suitable customer service
Tell me about some of the problems with previous products or services that you’ve supported.
Tell me about previous experience you’ve had with a really irate customer.