I applied online. The process took 5 days. I interviewed at Ritz-Carlton (Orlando, FL) in Aug 2013
Interview
I received and initial screening with HR, from there I was called my the Guest Relations Manager and Front Office Manager. Two days after this interview I was call by the Front of House Manager and Rooms Director. Elaborate - they like when you paint a story for them. Also, always show a resolution to your story, never leave it opened ended.
I applied online. I interviewed at Ritz-Carlton (Naples, FL) in Oct 2016
Interview
All behavioral based interview questions:
Tell me about a time when you had to work together on a team to come to a common goal
Tell me about a time when you had an obstacle and how did you overcome it?
Interview questions [1]
Question 1
Tell me about a time when you had to work together on a team to come to a common goal
I applied online. The process took 5 days. I interviewed at Ritz-Carlton
Interview
Meet with various management one-on-one. They ask you about your experience, skills, goals. Talk about integrity, values of company and whether or not you fit that. You need to dress conservative. They don't approve of any non neutral nail polish, any crazy hair, very old school. They invite you back to meet with GM before offering to you.
Interview questions [1]
Question 1
What do you know about the Ritz-Carlton as a company? What is your experience? They ask you about customer service, and talk about credo.