I applied online. The process took 4 weeks. I interviewed at PetSmart (La Jolla, CA) in Aug 2017
Interview
The interview included a few short hypothetical questions and some background examples. Then ended with a tour of the hotel. After meeting with the main manager you will next meet briefly with the assistant manager.
Interview questions [1]
Question 1
Give one example of a time you handled a situation in which a customer was unsatisfied.
The interviewer, the assistant store manager at the time, was very nice and kind. She created a very relaxed atmosphere during the interview, which I appreciated, especially since interviews can make me very anxious.
Interview questions [1]
Question 1
Have you worked with animals before? What would you say your greatest weakness is?
You call on the phone to express your interest and they will interview you pretty quickly after that. You come in and usually the manager or assistant manager asks you basic animal care questions and your experience with customer service. Overall pretty easy interview process
Easy and laid back. Don’t sweat it, just answer with a bit of common sense. Everything was quick once I had been called for an interview. However, my application had been sitting for months before I received a call. Fairly normal for this industry.