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      Grainger

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      Account Manager Interview

      20 May 2015
      Anonymous interview candidate
      No offer
      Neutral experience

      Other Account Manager interview reviews for Grainger

      Account Manager Interview

      24 Apr 2026
      Anonymous interview candidate
      Saskatoon, SK
      No offer
      Difficult interview

      Application

      I applied online. The process took 2 days. I interviewed at Grainger

      Interview

      Phone call with questions about roles and interest in job, a request to perform an online assessment test and then with another phone interview. It proceeded with your current job, salary history for past years which was kind of hard to grasp because I knew where they were going with this and it seemed more about money then qualifications after realizing nothing was asked about past accomplishments ( maybe new generation?) Asked me about my current target achievement results. Some questions were confusing felt in a rush to answer, a disadvantage for Grainger in the long haul. Challenging to put everything you do in one perspective especially since it does not really showcase your true abilities. Told me they would call me back. They did not however I proceeded to follow up and gain an answer and out of good faith they responded per email. I thought the HR person knew the objective job pretty well and was very well verse in gaining as much information about the most important aspects of a candidate to fit that specific role and not necessarily about ones ability to do the job. Almost too military cop like. Could it be the money? You make too much? Too little? I don't know just another guessing game. Maybe i was not clear enough on my resume and answers. I was not disappointed not to move forward since I handle my business as always and move on, and glad the HR person knew what he wanted in a way at least it felt that way, discipline and straight to the point. No personality.

      Interview questions [1]

      Question 1

      Explain the difference between a territory manager and a business development manager?
      2 Answers
      2
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Grainger (Saskatoon, SK) in Apr 2026

      Interview

      Initial interview was easy, just asked about what you know about the company and STAR based. Although was told I would be interviewing in the next round and they really put that into my head only to get a one sentence email at 1am saying they went a different direction. Extremely misleading.
      1

      Account Manager Interview

      28 Jan 2026
      Anonymous employee
      Bloomington, MN
      Accepted offer
      Neutral experience
      Average interview

      Application

      I interviewed at Grainger (Bloomington, MN)

      Interview

      They asked STAR questions and very template questions just to fill in the pages per the manager. Although it could change since I went through this 6 years ago. They are stock driven, so learn a little about their market price and how they play in the industry.

      Interview questions [1]

      Question 1

      Tell me a time when you have to make a very difficult decision.
      Answer question

      Customer Service Representative Interview

      25 Nov 2025
      Anonymous employee
      Lake Forest, IL
      Accepted offer
      Neutral experience
      Average interview

      Application

      I interviewed at Grainger (Lake Forest, IL)

      Interview

      They do interviews in the typical STAR format. Very tiring as they ask you a ton of questions. If you can handle that kind of thing you'll be fine but the average interview is like 40 minutes of straight questions.

      Interview questions [1]

      Question 1

      Desribe a time where you had to deal with a difficult customer. What was the issue and how did you overcome it.
      Answer question
      2