I applied through an employee referral. The process took 1+ week. I interviewed at Expedia Group (Orlando, FL) in Apr 2012
Interview
1st interview over the phone; gauged general knowledge of the local area attractions/restaurants/business.
2nd interview in person; more in depth questions about personal knowledge on the products we would be offering; our customer service experience; sales experience
3rd interview with GM; mostly just more of the 2nd interview with a bit more focus on personality and how you'd fit in to the team.
Move on to training and another sort of interview to see which team you'd be placed on (mostly based off if they see you as a higher sales person or higher customer service person)
Interview questions [1]
Question 1
Create a pitch for a guest for one of the specific products we offer.
It was to the point regarding skill and knowledge of the area. It requires 3 separate interviews from HR to GM of local area. After all 3 interviews, I received an offer. An interesting aspect of the interview process was a typing test.
I applied through an employee referral. The process took 2 weeks. I interviewed at Expedia Group
Interview
First, you will be invited to do a webcam interview. Following this, if they decide to move forward, you will be brought in for 1-3 in person interviews with potential managers. Process took approx 1-2 weeks.
Interview questions [1]
Question 1
What is your specific knowledge on the theme parks?
I applied through an employee referral. The process took 4 weeks. I interviewed at Expedia Group in May 2017
Interview
The office is nice. I was interviewed by 3 people. They were nice, but there were 2 situations in which they displayed unprofessionalism. First, when I was asked to name the SeaWorld parks, I only remembered the 3 in Orlando (forgetting Busch gardens and adventure island). At that moment, 2 of them looked at each other and visibly rolled their eyes, prompting the third who had asked the question to ask them what was up, they said "nothing". And lastly, when I went to shake their hands as I left, the third manage was too busy on her phone to do so. Fairly rude.
