I applied online. The process took 2 weeks. I interviewed at Bank of America (Portland, OR) in Feb 2011
Interview
Applied online at careers webpage. Submitted resume and cover letter. Within a few days I was asked to take a personality test online via e-mail. After completing it, I was called in for an interview. The interview was about 20 minutes long and consisted of a couple branch employees. No tricky questions, just straightforward "why do you want this job" and "what are you hoping to learn" type questions. Did have to pitch a mock sell through role playing, though. Not hard, just spoke slowly and articulated my words carefully, highlighted the value of the company, etc. Got a phone call a week later telling me I was hired if I wanted it and that my starting salary was $35,000. No room for negotiation. Required a fingerprint test and background check (you must report your job history accurately). No drug test, no 2nd interviews, no crazy hoops to jump through. Overall a painless process and lots of help in transitioning into the new role.
Interview questions [1]
Question 1
Why aren't you working in the field you majored in?
Online application for this job I was not very prepared for it as it is not my main field but wanted to try to change careers and I thought it would be an opportunity to work on my communication skills
Very upfront with open ended questions. Had to do a mock phone call in front of the hiring manager and another representative. It was a little intimidating but I survived.
Interview questions [1]
Question 1
They asked me specific questions about my sales goals and what are my specific methodologies.
Long, it was a nice process but asked a variety of questions. some of the questions pertained to other times working with clients but other questions were more personality driven
Interview questions [1]
Question 1
Name a time you had to help a client and it was difficult