Glassdoor Work Life Balance FAQ

Read what Glassdoor employees think about work life balance at the company and make sure this fits your lifestyle. Employees have questions about everything from the work from home policy, overtime and flexibility.

Glassdoor has a work life balance rating of 4.3.

All answers shown come directly from Glassdoor Reviews and are not edited or altered.

How are flexible working hours at Glassdoor?

16 English reviews out of 16

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9 March 2021

Pros

I made a few lifelong friends during my few years with the company. Everyone is truly committed to helping out their team members at all times. The benefits are 100% employer paid which is amazing. Compensation is pretty on par with the market and pays better than some companies in the area. Unlimited PTO is great and some added random paid days off other than holidays to let employees completely unwind. Great work/life balance and flexible working hours.

Cons

Within the past year, the entire role of the CSM has changed for the worse. Stale product offerings that are hard to showcase ROI, also lead to redundant quarterly conversations with customers. Since CSMs are not trained consultants, it is very difficult to create change within customer base to showcase value of the products. Training for this is also very surface level, again we are not trained in Change Management or how to recreate and showcase a company's Employer Value Proposition. Depending on who your manager is can change your growth trajectory - some managers care and are highly involved in development whereas some take a back seat then come time for performance reviews, have no case to help you get promoted. Culture within the CS org is very negative due to the amount of change that has occurred within the past year. Everyone is burnt out and the employee engagement scores show how unhappy everyone is. Some true Glassdoor veterans have left the company and leadership doesn't bat an eye. In turn, they voice that if people want to go do less work at another company, then that's that person's problem. Leadership confuses being busy with mundane tasks with being challenged. Once you learn the talk tracks, the job can essentially be done with your eyes closed. Your day-to-day is full of deck making and calls which is easy but keeps you busy with the account load. There has been no real challenge to the role once you learn the basics.

Advice to Management

Over communicate the changes happening within the company and where the company/mergers are going. It was incredibly hard to be motivated when we didn't understand our roles or where specific orgs were evolving into. Before rolling out new processes, I urge leadership or managers to experience the change themselves, i.e. if there is a new contract workflow, do it yourself to experience the headache or possible challenges it creates for better empathy and better overall rollouts. Lastly, be more proactive to understand what your department managers are doing with their team members to aid in their development within their role and in the company. Lots of changes are only made out of reaction to horrible GLINT / employee surveys and by that point, it's too late for some. You can expect to lose more talented Glassdoor vets if employees continued to feel not valued.

Great work/life balance and flexible working hours.

9 March 2021

Reviewed by: Customer Success Manager in Chicago, IL (Former Employee)

25 July 2019

Pros

Everyone is really friendly, approachable, and always willing to help. I can ask anyone on any team a question and they always answer to the best of their ability or redirect me to someone who can help better. Flexible work hours and free lunch every day. Plenty of dogs too!

Cons

Commute can be lengthy since the Mill Valley office is in North Bay

Advice to Management

Keep doing what you're doing but I feel like some internal processes could be streamlined and work could be made more efficient

Flexible work hours and free lunch every day.

25 July 2019

Reviewed by: Marketing Events in Mill Valley, CA (Current Intern)

14 May 2020

Pros

People: The people is the single most amazing thing about this company. Glassdoor truly hires the best and I have been able to foster so many amazing relationships during my time there. Culture: While there have been some changes recently, overall Glassdoor had an amazing culture with snacks, open concept office, and new technology to leverage. I didn't dread going into the office because I enjoyed my time there Work Life Balance: This job really allows you to have freedom into how much you put in and the ability to take time for yourself. I was always encouraged to take PTIO and work flexible hours based on my schedule

Cons

Leadership: There have been quite a few changes at the top levels of the organization and it makes you wonder if those have been for the better. Since the turn of the calendar year, it feels like every single month there was a large organizational change that has greatly affected the employees and the business strategy questioning what the future would be for Glassdoor. Transparency/Communication: This whole situation showed the true colors for a company that prides itself on being open and sharing the true inside happenings with a company. The last few months felt like something was hidden around every corner and the number of "political responses" we received on a variety of subjects was frustrating and disappointing.

Advice to Management

You talk about going back to your roots and that should be reflected in all aspects of the company. Glassdoor has lost its soul across the past few months and the current trajectory is concerning on where the organization will go. So many strides have been made across the past few years, don't let it all wash away and think back to why this was a special place for so many.

I was always encouraged to take PTIO and work flexible hours based on my schedule

14 May 2020

Reviewed by: Customer Success in Chicago, IL (Former Employee)

3 March 2020

Pros

Flexible hours, the people for the most part, snacks, company outings

Cons

Senior leadership preaches transparency every single day yet hides a lot of things behind closed doors. Furthermore, they don't set up outside sales hires for success. The book of account are a mess, bad data, tons of time is spent cleaning those up day in an day out and they teach pressure selling which causes great opportunities/accounts to never want to talk with us again.

Advice to Management

Figure out a better process to distribute accounts. Be more hands on and helpful for the IC's who struggle. I watched a lot of close friends get let go for having one bad quarter/run. It's sales, there are ups and downs. GD of all places should understand the improtance of keeping good talent yet you are quick to turn on your employees.

Flexible hours, the people for the most part, snacks, company outings

3 March 2020

Reviewed by: Account Executive in Chicago, IL (Former Employee)

13 January 2021

Pros

flexible hours and great environment

Cons

Chicago office closed from the pandemic

flexible hours and great environment

13 January 2021

Reviewed by: Sales Development Representative (SDR) in Chicago, IL (Former Employee)

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16 English reviews out of 16

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