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Glassdoor Reviews
Updated 26 Sept 2023
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Found 952 of over 1K reviews
91% Recommend to a Friend
93% Approve of CEO
Found 934 of over 1K reviews
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Recommend to a Friend
Approve of CEO
Christian Sutherland-Wong
285 Ratings
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "My teammates were really great people and did a lot to help me get up and running." (in 178 reviews)
- "We have preserved our great benefits package despite our growth and maturity as an employer." (in 81 reviews)
Cons
- "I wish upper management and senior leadership were a bit more open/transparent about some of the changes occurring within the business." (in 10 reviews)
- 5.0FEATURED REVIEW30 Jul 2023Anonymous EmployeeCurrent Employee, more than 1 year
Pros
Great culture. Good people who care about the mission. Very low ego environment full of smart and helpful people. The company is currently going through transformation. Going from a startup culture to a larger company culture and Leadership is really trying to take the best aspects of both stages of company growth. The product is also transforming and it is really exciting to be a part of the transformation from just a company rating, reviews and salaries website to a professional community.
Cons
Working remote is great, but it impacts culture and connection. Teams seem to always be overworked and stretched too thin. I don't personally feel it, but I hear about it from other teams. Glassdoor has a very very progressive culture that is really focused on DEI. Sometimes it feels like it's a bit too much and it can be distracting or counter productive.
2
Glassdoor Response6dThank you for taking a moment to share your experience. As a Glassdoor employee, I also see that our company is made up of good people who genuinely care about our mission, transformation, and our "why". I appreciate hearing your personal employee insight, and please trust that our leaders appreciate your input and feedback and will use it to continue improving as an organization. - Britney Martinez, Talent Acquisition Partner
- 5.026 Sept 2023Senior Customer Success Manager (CSM)Current Employee, more than 1 yearLondon, England
Pros
Work/life balance. People. Leadership are helpful, supportive and understanding. Customer focused. Generous with pay and bonus structure. Unlimited holiday on top of monthly company days off. Flexible working.
Cons
Sometimes the workload is a lot but that's only at certain points in the year. A few too many meetings internally but that's because they want everyone to be informed with regards to updates or important announcements. There is freedom to skip these if necessary.
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Glassdoor has an overall rating of 4.3 out of 5, based on over 1,028 reviews left anonymously by employees. 91% of employees would recommend working at Glassdoor to a friend and 72% have a positive outlook for the business. This rating has improved by 2% over the last 12 months.
91% of Glassdoor employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Glassdoor 4.5 out of 5 for work life balance, 4.6 for culture and values and 4.0 for career opportunities.
