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With the new year in full swing, India's banks are preparing to tackle the challenges and opportunities that lie ahead. Capco has identified three significant trends that will shape the banking landscape in 2024: 1. Wealth management - Find out how banks can deploy scalable, personalized wealth management to India’s fast-growing and diverse population of affluent and wealthy investors. 2. Embedded finance - Discover how banks can take back the initiative as a second wave of instant payments and embedded finance reshapes the customer journey. 3. MSMEs - Learn how banks can fuel the growth of MSMEs while preserving bank margins through strategies such as careful segmentation using smart analytics and AI-based credit decisioning. Click here to read about these trends and their potential impact: https://www.capco.com/intelligence/capco-intelligence/india-banking-trends Contact: @Gaurav Mehra, APAC Partner and Regional Head of Transformation, Capco #wealthmanagement #embeddedfinance #MSMEs #IndiaBanking #TopBankingTrends #Consulting #CapcoIndia #CapcoAPAC
We're honored to announce that @Capco's @David Stalnaker will be a featured speaker at the @American Bankers Association Wealth Management & Trust Conference on February 22nd. Engage in a comprehensive discussion on "Annual Reviews of Fiduciary Accounts," delving into the nuances of OCC fiduciary regulation 12 CFR 9.6(c) and the regulatory expectations for periodic administrative account reviews. Secure your spot! #wealthmanagement #regulations #financialservices
Gaelan Woolham's insights on deepfake technology and its impact on financial institutions are featured in the January/February 2024 print issue of @ABA Banking Journal. In his article, he outlines strategies for enhancing user authentication certainty to fortify security while optimizing the customer experience. https://www.bankingjournal-digital.com/baks/0124_january_february_2024/MobilePagedArticle.action?articleId=1940888#articleId1940888
Explore the exciting world of tokenized art and the opportunities that it offers! This white paper delves into how banks and financial institutions can tap into the potential of art tokenization as a new avenue for generating revenue. Read more: https://www.capco.com/intelligence/capco-intelligence/tokenization-of-art-as-a-sustainable-revenue-generator-for-banks
Wishing you a festive and joyful Christmas, filled with love and happiness! The #CapcoFamily sends its warmest holiday greetings, hoping this season lights up your year and brings you a bright and beautiful new start. #merryandbright #Christmas #BeYourselfAtWork #LifeAtCapco
Explore how the DCAM Framework is revolutionizing data governance, providing a roadmap to turn challenges into opportunities. Read more in our latest blog. #datamanagement #datagovernance #financialservices
The FCA's Consumer Duty heightens the demand for UK insurers to meet customer needs effectively. Explore how data-led personalization enhances customer engagement, trust, and loyalty. Opportunities include leveraging advanced algorithms and machine learning to gain crucial insights, analyzing customer feedback and claims data to refine products, and identifying potential risks to offer customers competitive pricing and tailored risk mitigation. In today's dynamic and competitive insurance landscape, modern data capabilities and digital innovation are essential for meeting evolving customer expectations. Read more here. #consumerduty #customervalue #data #insurance #insurtech
The 2023 United Nations Climate Change Conference (COP28) saw global leaders gather in Dubai to assess progress towards the 2015 Paris Agreement goals of significantly cutting greenhouse gas emissions and limiting global warming to 1.5°C above pre-industrial levels. Capco was on the ground in Dubai, presenting to delegates on sustainable finance at a dedicated session sponsored by Microsoft. Click to read our round-up of the key conference talking points: https://www.capco.com/intelligence/capco-intelligence/cop28 @Anupriya Muppala @Naim Alame @Soomin Park #CapcoESG #CapcoMiddleEast #CapcoAPAC #SustainableFinance #climatefinance #Sustainability #COP28UAE #COP28
Banks are undergoing a profound transformation by migrating data to the cloud, revamping and digitalizing customer journeys, and providing employees with new skills. The prevailing themes are agility, innovation, and experimentation. However, this swift evolution raises concerns about leaving many customers at a disadvantage. The challenge is clear: how can UK banks effectively navigate rapid transformation while safeguarding society's most vulnerable members? In our latest paper, we delve into the four key drivers of customer vulnerability, the significance of Consumer Duty and the new regulatory imperative. We further present 12 steps for banks to integrate vulnerability considerations into enterprise-wide transformations. #consumerduty #customervulnerability #banking #finserv #digitization
In an article in Financial Planning, Nikhil Sharma discusses the factors which may have let to JPMorgan's decision to close its robo-advisor and explains his thoughts around the key to a strong digital experience. https://www.financial-planning.com/news/jpmorgan-robo-advisor-shutting-down-due-to-low-profits #digitaltransformation #technology #wealthmanagement #assetmanagement