Zscaler Reviews

3.5

62% would recommend to a friend

(2,490 total reviews)
avatar

Jay Chaudhry

78% approve of CEO

64% positive business outlook

Zscaler has an employee rating of 3.5 out of 5 stars, based on 2,490 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zscaler employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, decent benefits. Team members are competent for the most part. Decent tech for the space.

Cons

Bad employees are not dealt with. Company is obsessed with AI internally and externally. Training is delivered via AI, employee assessments are being done by AI. Company focus is all in on AI only. Internal tools, documentation, presentations, marketing, tech docs and papers are scattered everywhere with no organization - you guessed it, find it by using AI to search for stuff. CEO drives sales pitch, presentation and methodology that everyone must follow. Processes are a mess and take a lot of time for employees whereas they could be modernized. Operates a bit like an offshore call centre.

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Glassdoor has 2,727 Zscaler reviews submitted anonymously by Zscaler employees. Read employee reviews and ratings on Glassdoor to decide if Zscaler is right for you.