Good pay and competent team, but disorganized processes - Senior Sales Engineer Zscaler Employee Review

3.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, decent benefits. Team members are competent for the most part. Decent tech for the space.

Cons

Bad employees are not dealt with. Company is obsessed with AI internally and externally. Training is delivered via AI, employee assessments are being done by AI. Company focus is all in on AI only. Internal tools, documentation, presentations, marketing, tech docs and papers are scattered everywhere with no organization - you guessed it, find it by using AI to search for stuff. CEO drives sales pitch, presentation and methodology that everyone must follow. Processes are a mess and take a lot of time for employees whereas they could be modernized. Operates a bit like an offshore call centre.

Explore other reviews about Zscaler

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work with

Cons

Work life balance is very skewed

1
3.0
15 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Good work life balance - Good benefits - Coworkers are smart and capable

Cons

- The level of Micromanagement and bureaucracy is ridiculous. - IT controls every app and system (not a terrible thing) but you basically have to beg them for anything and then wait around for a year, watching all your projects get pushed off because they don't have the capacity to do the work.

1
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