Question 1

Is Xerox a good company to work for as a Customer Service Representative?

Accepted Answer

Customer Service Representative professionals working at Xerox have rated their employer with 2.5 out of 5 stars in 519 Glassdoor reviews. This is a lower than average score with the overall rating of Xerox employees being 3.3 out of 5 stars. Search open Customer Service Representative jobs at Xerox now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at Xerox.

Question 2

Does Xerox pay Customer Service Representative employees well?

Accepted Answer

Customer Service Representative professionals rate their compensation and benefits at Xerox with 1.9 out of 5 stars based on 519 anonymously submitted employee reviews. This is 44.9% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries and benefits at Xerox.

Question 3

How happy are Customer Service Representative professionals working at Xerox?

Accepted Answer

8% of Customer Service Representative employees at Xerox would recommend their employer to a friend. This rating has decreased by 69% in the past 12 months. Customer Service Representative professionals have also rated Xerox with a 2.3 rating for work-life-balance, 3.4 rating for diversity and inclusion, 2.3 rating for culture and values and 1.6 rating for career opportunities.

Question 4

What are the top reviewed jobs at Xerox?

Accepted Answer

Customer Service Representative (546), Manager (118), Account Manager (112), Project Manager (110), Sales (102), Software Engineer (93), Customer Care Representative (89), Sales Executive (86), Senior Software Engineer (84), Account Executive (81), Sales Representative (81), Field Service Technician (63), Business Analyst (57), Director (56), Analyst (55)

Question 5

What are the pros of working at Xerox according to real employee reviews?

Accepted Answer

"Middle and lower managment people are really great people to work for especially in the engineering areas." ((in 700 reviews)); "Benefits were good and then" ((in 351 reviews)); "Work Life Balance is good and there is room for growth" ((in 336 reviews)); "Great people and training really" ((in 235 reviews)); "Flexible hours, work from home, people" ((in 173 reviews))

Question 6

What are the cons of working at Xerox according to real employee reviews?

Accepted Answer

"And poor management" ((in 609 reviews)); "Management under the same pressure so they do understand... apart from the low pay." ((in 372 reviews)); "Low salary about $10/hour can go up to about $13 with good sales." ((in 254 reviews)); "Constant contraction and layoffs." ((in 190 reviews)); "Upper management is poor as they really have no idea what's REALLY taking place on the sales floor." ((in 189 reviews))

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