Very Poor Communication - Customer Service Representative Xerox Employee Review

2.0
1 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Plenty of late starts and early finishes due to poor planning of work.

Cons

Money falls behind every year due to little or no pay rises. No flexible holiday booking, only allowed to book holidays in November for the following year hence you can never plan a trip you want as everything is already booked up. Terrible communication from management, no meetings and everything heard via rumours.

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5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Nice peers to assist as necessary

Cons

few free meals for meetings, etc

3.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

pto insurance events communicatoin with team delivery

Cons

pay. training. no proper training in custmer service dept

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