This is not a negative review. It’s my honest opinion of my personal experience as a previous employee. Firstly, you need to understand that as an employee of Waterlogic you will be a number, nothing more. Waterlogic presents itself as a company that supports its employees with progression and a valued career. After nine years of service as a highly regarded skilled engineer, I can tell you that this is simply not true. Waterlogic will do everything possible to support you as long as it suits the business. They’re extremely strict with holidays and sick days as they’re constantly chasing their tail due to a lack of skilled engineers to support customer demand. Training and progression is a very slow and useless process. So moving into a more skilled role with a potential pay increase is unlikely. This is from my personal experience as well as speaking to many new and long-standing engineers. There is a very prominent authority issue, especially among field managers (TTQM), whereby they treat engineers like children and not professionals. One of the reasons for my leaving the company after 9 years was due to this reason. I was aggressively spoken to over the phone by my field manager, which consisted of shouting, swearing, and intimidation. This was escalated to HR, but no action was taken towards him. I was advised that if I took matters further, that my manager could potentially lose his job. Shortly after this, I discovered that other engineers who were doing the same job as me were being paid considerably more. Again, when I challenged this, nothing was offered to reflect my years of service. In addition, my request for flexible working hours for child care for 5 months was denied. There are so many inconsistencies that affect the daily functions of field engineers and you don’t have a voice. The constant cycle of new engineers being employed and current engineers leaving massively affects daily productivity, which puts pressure on engineers. This is the daily reality of a Waterlogic field engineer. When you are in a tight spot and trying to get a hold of the planning team or field managers, it’s not easy. Be prepared to travel long distances while being over-routed. This is a common daily problem with the planning team that, to my knowledge, still hasn’t been resolved. I did well at the company during my time there, but that was because I was self-sufficient and good at my job. My skills at doing my job well weren’t a result of my training at Waterlogic. Waterlogic field engineers deserve much better from the company, so I hope this can help others make a better decision.