Does Virtual1 pay their employees well?

According to anonymously submitted Glassdoor reviews, Virtual1 employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Virtual1. This rating has been stable over the past 12 months.

How satisfied are employees working at Virtual1?

81% of Virtual1 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virtual1 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Virtual1?

Network Engineer (7) , Account Director (4) , Provisioning Coordinator (2)

What are the pros of working at Virtual1 according to real employee reviews?

"Great people to work with." ((in 11 reviews)); "I was very lucky to have a great team and manager." ((in 7 reviews)); "Office is great, people are wonderful and the owner has a real vision of what he wants the company to be." ((in 6 reviews)); "I have a super encouraging manager and fanstastic wider team and since I've joined over a year every manager I've worked with has been forthcoming in terms of support / help and working in new ways." ((in 4 reviews)); "First company whereby I feel a sense of comfort, and feel as though everyone is genuinely nice." ((in 4 reviews))

What are the cons of working at Virtual1 according to real employee reviews?

"There is no opportunity to grow in your role, and they don’t even offer training unless it benefits them in the long run." ((in 4 reviews)); "The senior management either has no idea what they are doing or just don’t really care about their employees but from what I heard is the latter." ((in 3 reviews))

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Virtual1

Virtual1 Reviews

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4.0

81% would recommend to a friend

(78 total reviews)

Tom O'Hagan

92% approve of CEO

76% positive business outlook

Ratings by category

4.2

Culture and values

4.2

Diversity and inclusion

4.1

Work/Life balance

4.0

Senior management

3.8

Career opportunities

3.6

Compensation and benefits

Virtual1 has an employee rating of 4.0 out of 5 stars, based on 78 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virtual1 employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

78 reviews

1.0

31 Mar 2021

Not good any more

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Nice office and great people

Cons

Managements only interest is in cutting costs so they are moving every job possible to a subsidiary company in North Macedonia (Development has already been outsourced to Ukraine). In recent months, there have been many redundancies and a general attitude that management are happy if you resign so you can be replaced on half the salary by someone in Macedonia. Dont expect any training (unless it is free) and only 5 days sick pay per year.

Virtual1 Response

Thank you for taking the time to leave a review, its really appreciated. I think its important to provide some facts and data around your feedback as your perception isn't quite right We are not moving every job possible to North Macedonia but we have moved some roles from London to North Macedonia which meant there where a number of redundancies due to location. London is where the majority of our workforce is and will remain. We managed to redeploy 20% of those negatively impacted to new roles in London which we were delighted with. Our development was never outsourced to the Ukraine, it has been operating from the Ukraine for over 10years. This works exceptionally well with the team working well with the London based developers. im not quite sure why it matters that the training offered is sometimes free? But anyhow we have invested heavily in training our people to achieve certifications/ accreditations in all areas of the business and will continue to support this. Over the last year over 60 accreditations / certifications were achieved which is a testament to both our peoples dedication and hard work to achieve these and ours to invest in their development to make it possible. We have a comprehensive list of benefits including a mental health online gym, private healthcare, discounted gym membership, life assurance, flexible working, 2 paid days to volunteer for charity and much more. We believe in a proactive approach to the wellbeing of our people. I wish you all the best with your future career

1.0

12 Mar 2021

Stay away if you like career progression and good salary

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Nothing really. My line manager was nice

Cons

This company will ask you to give a Glassdoor review after you passed your probation. Just consider this when you are checking all those 5 stars reviews on Glassdoor from employees who were working there less than a year. I mean who wouldn't give a good review after passing their probation. Nice tactic Virtual1, I give you that. They are saying, the first is always the employee and selling the job as a great company to work for with great career progression but any former employees I talked to, would tell a different story. I mean if it was just one guy who told me this company is toxic, but it was at least three of them and I don’t even know that much people at this company as I was working remotely, maybe that was the only positive thing at this job. They are moving part of the operations off-shore and made many people redundant in London so be careful because they won’t be honest if they have just a short term plans with you. I have been told till the last moment that they are planning to give me more opportunities, went for holiday just to come back and be informed they are moving my role off-shore. The senior management either has no idea what they are doing or just don’t really care about their employees but from what I heard is the latter.

Virtual1 Response

Thank you for your review, it is of course disappointing to read the way you feel. The vast majority of the 5 star reviews are from employees that have worked with Virtual1 for over a year. We 'are' a people first company, and our Best Companies awards are a testament to this - it’s our peoples direct feedback that have placed us time and time again in the 'outstanding' category. 46% of our workforce have seen career progression during their tenure here at Virtual1. The benefit of being employed by a fast growth organisation is the speed at which careers can grow. Regarding off shoring, we have an operation based in North Macedonia which is really successful - this isn't new, we have had it in place for over 7 years and we are really proud of it Due to the ongoing success we made the decision to increase the resources there which meant we made a number of redundancies due to location and I am sorry that directly affected you. We wish you all the best in your future career.

1.0

20 Aug 2021

Soulless company

Network engineer

Recommend

CEO approval

Business outlook

Pros

Had some nice people but the atmosphere was always dependant on what mood the CEO or senior leadership team were in. Building is nice but the company floor not so much.

Cons

High turnover of staff. Very little opportunity for professional growth unless you are friendly with one of the senior leaders. Below market pay across the board. Difficulty in recruiting for open positions.

Viewing 1 - 3 of 78 Reviews