- Extremely inconsistent employee experience across pillars and subdivisions, making it difficult to assess the company as a whole.
- Poor communication and weak internal processes, particularly due to frequent acquisitions and restructures.
- Significant lack of transparency. Plans and strategic decisions are often hidden, delayed, or actively shushed. Information is shared with a select few, leaving most teams unable to plan work properly or prepare for change.
- Changes are regularly communicated too late, after decisions are already final, resulting in reactive working and unnecessary pressure.
- The company has many good, talented people, but they are frequently lost due to sustained burnout and lack of recognition.
- When people leave, vacancies can remain open for months, further increasing workload for those who stay.
- No effective workload management or capacity planning. Teams are expected to absorb additional responsibilities indefinitely.
- Pay is low relative to workload and level of responsibility (not for all roles of course).
- Recognition mechanisms are weak and inconsistent. Strong performance and long-term commitment are rarely acknowledged in a meaningful way.
- A culture of "if you don’t like it, leave". Raising concerns or challenging decisions risks being perceived negatively rather than as constructive feedback.
- Financial success and growth figures are communicated regularly, but there is little transparency around reinvesting that success into people, systems, or wellbeing.