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United Infrastructure

Engaged employer

Growing business struggling to support its people - Anonymous employee United Infrastructure Employee Review

3.0
18 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Large organisation with strong revenue growth and a great pipeline of work. - Actively employs and develops apprentices and graduates, offering entry routes into the industry. - Fairly diverse workforce across roles and levels, with visible efforts to improve inclusion. - Many genuinely capable, motivated, and talented people across the business. - Supportive colleagues at team level who try to make things work despite some challenges. - Fast learning curve due to exposure to acquisitions, new projects, and constant organisational change.

Cons

- Extremely inconsistent employee experience across pillars and subdivisions, making it difficult to assess the company as a whole. - Poor communication and weak internal processes, particularly due to frequent acquisitions and restructures. - Significant lack of transparency. Plans and strategic decisions are often hidden, delayed, or actively shushed. Information is shared with a select few, leaving most teams unable to plan work properly or prepare for change. - Changes are regularly communicated too late, after decisions are already final, resulting in reactive working and unnecessary pressure. - The company has many good, talented people, but they are frequently lost due to sustained burnout and lack of recognition. - When people leave, vacancies can remain open for months, further increasing workload for those who stay. - No effective workload management or capacity planning. Teams are expected to absorb additional responsibilities indefinitely. - Pay is low relative to workload and level of responsibility (not for all roles of course). - Recognition mechanisms are weak and inconsistent. Strong performance and long-term commitment are rarely acknowledged in a meaningful way. - A culture of "if you don’t like it, leave". Raising concerns or challenging decisions risks being perceived negatively rather than as constructive feedback. - Financial success and growth figures are communicated regularly, but there is little transparency around reinvesting that success into people, systems, or wellbeing.

Explore other reviews about United Infrastructure

4.0
3 Oct 2025
Recommend
CEO approval
Business outlook

Pros

When I joined United Infrastructure as an L&D Advisor 1.5 month ago, I found my role well-defined with clear expectations and objectives, thanks to my supportive manager. Despite her being 2.5 hours away in Washington, I never felt disconnected.One of the things I appreciate most is the independence I have in my role. It’s empowering to be trusted to take ownership, especially in a fast-paced environment like ours. Yes, there’s a lot going on, and yes, things change quickly — but that’s part of the energy here. It keeps you learning and growing. The company has changed it's structure recently, which has caused some confusion. However, the supportive culture stands out, as colleagues willingly assist each other across teams. The motto "Together we achieve more" is genuinely reflected in the collaborative work environment, aligning well with the company values and the goals of the People Team.

Cons

The pace and complexity of change can feel like a lot to take in at first, especially when you're new. But it’s also a reflection of a company that’s growing, evolving, and constantly improving — which is exciting to be part of. While a bit more clarity around structure and processes could help new starters settle in faster, the support from colleagues truly makes the journey smoother and more enjoyable.

5.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Flexible outlook providing a great work life balance. Committed to employee development with opportunity to grow your career Supportive Management Business wide commitment to Social Value

Cons

As a fast growing business, can sometimes feel a little disjointed between group companies/divisions.

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