employer cover photo
employer logo
employer logo

Uniphore Software Systems

Engaged employer

Uniphore Software Systems Reviews

4.0

75% would recommend to a friend

(487 total reviews)

Umesh Sachdev

79% approve of CEO

73% positive business outlook

Uniphore Software Systems has an employee rating of 4.0 out of 5 stars, based on 487 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uniphore Software Systems employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

487 reviews
1.0
20 May 2023
Recommend
CEO approval
Business outlook

Pros

After the acquisition of Red Box, Uniphore restructured and make all of us redundancy.

Cons

They did not considered the business in Asia Pacific and all of us in Hong Kong was laid off after the organization restructure, they did not consider the long-term business for Greater China and all the existing customer feeling. Even as a Sales person, we felt concern about retaining our customers. Even as a support person, we felt the company do not show mercy and immediately terminated us without considering the customer point of support. Overall, the company just decided to lay people off without considering a stronger and more sounding plan for Asia.

avatar
Uniphore Software Systems Response
3y
Thank you for taking the time to comment on your experience with us. We value all our team members and are working to deliver the best possible experience for all of Uniphore's global employees. We are working to support our business needs, our employee’s needs and our customer’s needs and recognize that some individuals have been impacted by our decisions to focus our resources on other markets. We hope that our paths will cross in the future, and in the meantime, if you would like to reach out to us at WeAreListening@Uniphore.com, we welcome an open dialog to learn more about what we can do better.
1.0
3 Mar 2021
Recommend
CEO approval
Business outlook

Pros

Working in a good market but not in the right way. Just a show business.

Cons

The reviews here are all fake. Most of them have been written by current employees when the HR pushes them. Petty politics. Unethical practices.

1.0
24 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Good benefits, skilled and experienced workforce

Cons

This is one of the worst culture I have ever experienced in my career where there is so much favoritism going on. You have to be liked by management in order to sustain otherwise you will get easily pushed down. You have to constantly prove yourself to survive. Things are very bias, unfair treatment to employees with regards to award and recognition. Unless you are in management sphere, your visibility is zero. Lot of big talks with no strategic plan on execution.

avatar
Uniphore Software Systems Response
2y
We appreciate you sharing your thoughts. A positive work culture and employee experience have always been our top priorities, so we’d welcome a chance to connect and work together to address your specific concerns. Please reach out to us at WeAreListening@Uniphore.com.
Viewing 1 - 3 of 487 Reviews

Glassdoor has 525 Uniphore Software Systems reviews submitted anonymously by Uniphore Software Systems employees. Read employee reviews and ratings on Glassdoor to decide if Uniphore Software Systems is right for you.