The work is relatively easy and not in a rush to be completed.
Cons
Pay is poor, Insurance is expensive and does not provide much coverage, Management does not care about employees, There is no advancement within the organization in order to improve your pay.
Switchcraft is a fast growing start up. The team are competent and experienced in their specialities - which include a range of banking, finance, software, SEO, energy and customer service. It's a good mix and a strong team - with the benefit that everyone works hard toward their-end and listens to the advice of others. Other larger companies I have worked for have had more of an issue with buck-passing and offloading work etc - this is not the case at Switchcraft. Competencies are quickly recognised and there is plenty of headroom to grow into a particular role.
Cons
Start-ups are different to big companies - things happen fast. Agility and quick-thinking is important where resources are not to hand - as they might be in a bigger company. That is less a con - as it is a warning to future applicants!
Open source innovative culture aiming to continually improve
Achieving high customer growth & satisfaction in challenging marketplace
Right balance of tech and human touch to customers (and employees)
Cons
Pace sometimes means sacrificing company development steps
Outgrowing office space quickly
Startups and Fintech somehow still frightens certain young bright minds (usually junior ones - call it millennial syndrome?)