Question 1

Does Sutherland pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Sutherland employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Sutherland. This rating has decreased by 3% over the last 12 months.

Question 2

How satisfied are employees working at Sutherland?

Accepted Answer

58% of Sutherland employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Sutherland 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

Question 3

What are the top reviewed jobs at Sutherland?

Accepted Answer

Customer Service Representative (1340), Associate (578), Consultant (368), Customer Service Representative (CSR) (304), Customer Service Associate (265), Senior Associate (225), Technical Support (171), Associate Manager (162), Senior Consultant (125), Technical Support Engineer (123), Team Manager (122), Manager (103), Customer Service Agent (99), CSA - Customer Service Associate (94), Team Leader (79)

Question 4

What are the pros of working at Sutherland according to real employee reviews?

Accepted Answer

"work from home is good" ((in 345 reviews)); "It’s a great company to work the environment and people there are great" ((in 276 reviews)); "Work environment is good and friendly" ((in 243 reviews)); "Good benefits(Food vouchers/compliments card/life insurance/medical coverage and dental/medicine costs refunds);" ((in 242 reviews)); "Good work life balance and remote" ((in 227 reviews))

Question 5

What are the cons of working at Sutherland according to real employee reviews?

Accepted Answer

"Low salary after the economics changed here in Egypt they don't raise the salary." ((in 643 reviews)); "The pay is low and it does not really increase meaningfully as time goes on." ((in 447 reviews)); "Bad managers: operate on the old boys club and you ain’t in it" ((in 203 reviews)); "Less hike and no job security" ((in 85 reviews)); "High Pressure at Times: Meeting daily metrics and handling escalations can become stressful." ((in 49 reviews))

Question 6

What are employees saying about Sutherland redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sutherland redundancy and their outlook for job security at Sutherland in 2026.

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Salaries paid on time, but offers are low

Supportive teammates, but abrupt termination without reason

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