Supportive team with collaborative management and flexibility
Pros
Collaborative management, inclusive staffing, flexible scheduling and supportive team. The best retail/customer service job I've ever had by a long shot.
Cons
Like with any small business, there are growing pains in terms of learning how to build a hierarchy, how to delegate and trust team members to do their jobs efficiently and effectively. Management is constantly learning and growing, though, so although there's times when things feel a little bumpy it's not something that feels immovable or impossible to change and grow through. The owner is learning to trust the team that has been built over the last few years and continues to make progress with allowing the people she's hired to do their jobs without micromanaging, even if it's still a work in progress.
