Redbubble Reviews

3.4

59% would recommend to a friend

(144 total reviews)
avatar

Martin Hosking

48% approve of CEO

37% positive business outlook

Redbubble has an employee rating of 3.4 out of 5 stars, based on 144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Redbubble employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

144 reviews
3.0
13 Feb 2017
Recommend
CEO approval
Business outlook

Pros

Extremely quirky, friendly people who want to help independent artists; a nice office; some SF tech perks (not Google-esque food, but they do have stuff to make your own sandwiches, and a variety of snacks). They partially subsidize your gym and public transportation; they have great health plan options; 4 weeks PTO (and they want you to use it). A rarity for small companies: 401k matching of up to 5% of your salary. They used to offer work-from-home Fridays, but some teams have begun to discourage that.

Cons

SF has steadily lost relevance as an office as it is stripped of the resources and budget it needs to make informed decisions. Turnover has stepped up at the lower levels, but we’re starting to see upper management leave, too. The office deals with low salaries, worthless stock, no promotions, erosion of headcount, refusal to backfill key positions, and moving entire team functions to the home office. Two things have led to this decline. First, Redbubble went public too early; the CEO still has no idea how the company grew or how to keep it growing. This leads to inept forecasting and ensuing layoffs (primarily in SF) when those forecasts are missed. Second, the Australian-based COO has taken control of the company in the past couple of years and has been on a power trip forcing out various other leaders. Most recent decisions around SF have been a direct result of a power struggle between the COO and the former CFO. I stress that these aren’t decisions to better the company, but rather to solidify the COO’s power base in Melbourne. Why else would a "tech company" have the CTO answer to the COO?

2.0
30 Jul 2017

Very rapidly becoming a toxic environment.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Engineering teams used to be autonomous and had a huge say in overall strategy, prioritisation and implementation and in some pockets of the business this is still the case. If you end up in one of those teams it would be a great place to work for you. Strong engineering learning culture. If you're a junior developer there are many opportunities and a lot of support for you to learn and grow. If you're a senior developer there are opportunities if you can make/take them for yourself. Great work/life balance if you're in the engineering or design teams.

Cons

Expanding rapidly and not dealing with it very well. Recently introduced a new layer of middle management, many of whom are completely unequipped for the role and not supported in anyway which is becoming quite disastrous. Many of those that have been around for a while are quitting, especially the senior developers and the product managers as the company becomes more hierarchical and demanding. With the new hierarchy, career opportunities have started to narrow for the majority of people. With the flatter hierarchy, everyone had opportunities to make things happen if they really wanted, now you need to manage the politics of being allowed by your group of middle managers and not stepping on the toes of other groups of middle managers which makes things much more difficult. Leadership are figuring it out as they go and it really shows because they really don't seem to have any idea what or where they are going and are increasingly taking it out on those further down the food chain. It's hard to blame them entirely though because they really just don't have the experience or skills to handle the problems.

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Redbubble Response
8y
From Victor Kovalev, RB’s CTO: “I’d like to offer an acknowledgement, a commitment, and a request. I am saddened to hear that you are upset by what you see as the negative impacts of our increasing scale and our focus on team accountability and collaboration. We do fully recognize that we are continuing to refine our operating model and how leaders work together. We have introduced new leadership roles over the last year, filled by a mix of internal promotions and new hires. We are excited to be able to offer these growth opportunities, and I have to say I’m pretty proud of how our colleagues have taken on new challenges and collaborated together to build an amazing platform for our artists, customers and fulfillers. We know that our execution has not been perfect – that we have, and will continue to make mistakes, and we are learning from them. As you know, at Redbubble we have a strong culture of growth and learning, and that includes in how we lead the business. I’d like to understand more about specifically what challenges you are facing at the moment and I regret that without knowing the context of what team you are a member of it is hard for me to help you. We want to get to a place where everyone is comfortable having candid conversations. This is my commitment to you - Redbubble is creating an environment where folks who feel similarly to you feel encouraged and safe to bring it up more directly, so we can both debug your particular situation and translate that into wider improvements for everyone on our team. My ask of you: If at any point you do feel comfortable reaching out, please don’t hesitate to ping me in person to discuss this directly. I promise to maintain your anonymity, to listen, and my best of efforts to improve things.
3.0
23 Aug 2017

Unimpressive and a bit shady.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1) People:  Some very engaged, sensitive and intelligent folks work at Redbubble making the atmosphere generally friendly and pleasant.  2) Work-Life: Australian culture, 4 weeks of vacation, and flexibility to work from home all help foster good work-life balance, but that has begun to change due to increased pressure for short-term results since the company went public. 3) Free Merch: If you can get past the fact that they're knockoffs, there are lots of free t-shirts, stickers, and phone cases to be had featuring your favorite movies, tv shows, games and music. 4) Benefits: Solid 401k matching program, decent health, dental and vision plan options and lots of other good benefits for specific needs are offered.

Cons

1) Ethical Concerns: It's hard to swallow the company Kool-Aid about "helping independent artists" when so much counterfeit merch is being sold on the site at the expense of indie musicians, game developers, graphic designers and even YouTubers.  2) Leadership: Senior executives seem unable to prioritize and constantly second-guess decisions resulting in wasted time, energy and resources that the company does not have. They come across as out-of-touch, unrealistic and inept, perhaps because most are based in a remote market that represents less than a tenth of the company's business. 3) Strategy: Incremental short-term growth tactics like product line extension, paid marketing and discounting have been exhausted. Meanwhile, management has failed to identify or adequately invest in and nurture long-term, transformational opportunities. Redbubble seems lost.  4) Products: When you come right down to it, the company's products are generally mediocre, from the slow website and clunky app to the overpriced t-shirts and notebooks

Viewing 1 - 3 of 144 Reviews

Glassdoor has 205 Redbubble reviews submitted anonymously by Redbubble employees. Read employee reviews and ratings on Glassdoor to decide if Redbubble is right for you.