30 Jul 2017
Anonymous employee
Redbubble Response
8yFrom Victor Kovalev, RB’s CTO:
“I’d like to offer an acknowledgement, a commitment, and a request.
I am saddened to hear that you are upset by what you see as the negative impacts of our increasing scale and our focus on team accountability and collaboration. We do fully recognize that we are continuing to refine our operating model and how leaders work together. We have introduced new leadership roles over the last year, filled by a mix of internal promotions and new hires. We are excited to be able to offer these growth opportunities, and I have to say I’m pretty proud of how our colleagues have taken on new challenges and collaborated together to build an amazing platform for our artists, customers and fulfillers. We know that our execution has not been perfect – that we have, and will continue to make mistakes, and we are learning from them. As you know, at Redbubble we have a strong culture of growth and learning, and that includes in how we lead the business.
I’d like to understand more about specifically what challenges you are facing at the moment and I regret that without knowing the context of what team you are a member of it is hard for me to help you. We want to get to a place where everyone is comfortable having candid conversations. This is my commitment to you - Redbubble is creating an environment where folks who feel similarly to you feel encouraged and safe to bring it up more directly, so we can both debug your particular situation and translate that into wider improvements for everyone on our team.
My ask of you: If at any point you do feel comfortable reaching out, please don’t hesitate to ping me in person to discuss this directly. I promise to maintain your anonymity, to listen, and my best of efforts to improve things.