Reviews by job title

55 reviews
4.0
26 Jan 2024
Recommend
CEO approval
Business outlook

Pros

I love working here tbh. It’s a great laugh and your create many friendships and it’s like one family. The management are easy to get along with and know how to make a tough time easy. They offer help where needed specifically for health. If you have mental health issues or need physio support they have that. If you earn a bonus for your stats you get that every 3 months. They have so many perks with this job from discounted travel to vouchers for curry’s and loans that you pay off through your wage.

Cons

Sometimes stuff can go in one ear and out the other but still does get sorted.

2.0
13 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Great working environment, flexible hours, free canteen food, bonuses, friendly staffs

Cons

Management is awful putting people on debt by overpaying. They dont sort things out and just sack people without warning.

4.0
12 Jun 2024

Decent pay

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent pay, benefits, competitive bonus

Cons

need a greater variety of perks

2.0
30 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Lively atmosphere. Flexible working. Slack for call centre

Cons

Too many targets Not taking on board feedback Rubbish processes Bonus system is very poor and demotivating

3.0
4 Oct 2024

Ok place

Recommend
CEO approval
Business outlook

Pros

Free canteen and good bonus

Cons

Not very flexible with working hours

1.0
9 Oct 2025

Save yourself

Recommend
CEO approval
Business outlook

Pros

Alright money, decent bonus if you can qualify

Cons

Managers are useless, favoritism over skills, the job is soul destroying

1.0
22 Aug 2023

Bad management

Recommend
CEO approval
Business outlook

Pros

Casual dress and free sandwiches

Cons

Shifts are constantly changed and offer no work life balance. Management is toxic and only gives opportunities to friends. Job role constantly changing and departments evolving causing your role to disappear and force you to be in a job role you never applied for. Bonus structure use to be pretty fair but is now near impossible to reach. Job is extremely stressful and damaging for mental health. Customers are often abusive. Management offers no support.

4.0
12 May 2025
Recommend
CEO approval
Business outlook

Pros

Achievable bonus, great benefits and good management.

Cons

Very tight work schedule, not flexible enough with time off.

3.0
13 Jul 2023
Recommend
CEO approval
Business outlook

Pros

Staff and perks. Quarterly bonus

Cons

Clicky management. Progression if face fits. Lack of disability understanding

4.0
6 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Bt look after you and pay well with good bonus.

Cons

You can win an award one month and be made redundant the next.

Viewing 1 - 3 of 55 Reviews

Glassdoor has 365 Plusnet reviews submitted anonymously by Plusnet employees. Read employee reviews and ratings on Glassdoor to decide if Plusnet is right for you.