Is Papa John's a good company to work for as a Shift Leader/Manager?

Shift Leader/Manager professionals working at Papa John's have rated their employer with 3.0 out of 5 stars in 16 Glassdoor reviews. This is a lower than average score with the overall rating of Papa John's employees being 3.4 out of 5 stars. Search open Shift Leader/Manager jobs at Papa John's now and start preparing for your job interview by browsing frequently asked Shift Leader/Manager interview questions at Papa John's .

Does Papa John's pay Shift Leader/Manager employees well?

Shift Leader/Manager professionals rate their compensation and benefits at Papa John's with 1.7 out of 5 stars based on 16 anonymously submitted employee reviews. This is 45.5% worse than the company average rating for salary and benefits. Find out more about Shift Leader/Manager salaries and benefits at Papa John's .

What are the top reviewed jobs at Papa John's?

Pizza Delivery Driver (525) , Manager (238) , General Manager (230) , Driver (213) , Delivery Driver (190) , Assistant Manager (160) , Shift Leader (153) , Cashier (139) , Shift Manager (130) , Pizza Maker (129) , Insider (96) , Crew Member (87) , Customer Service Representative (76) , Shift Lead (60) , In Store Team Member (55)

What are the pros of working at Papa John's according to real employee reviews?

"The hours are flexible and they usually work with what you need especially with school." ((in 384 reviews)); "The people with whom you work with are usually great people and they become your friends." ((in 339 reviews)); "The other employees make it pretty fun and the money is good when people tip." ((in 223 reviews)); "free pizza and sodas and family discount" ((in 200 reviews)); "the employees can be good and you get free food so dont spend money on groceries" ((in 170 reviews))

What are the cons of working at Papa John's according to real employee reviews?

"Low pay and it gets really stressful when the dinner rush occurs or when someone randomly decides to order 30 pizzas" ((in 502 reviews)); "Bad management and lack of care" ((in 339 reviews)); "Bad manager means bad time" ((in 156 reviews)); "and no benefits" ((in 126 reviews)); "Upper management does not care about you" ((in 89 reviews))

Skip to content Skip to footer

Notifications

Papa John's

Papa John's Shift Leader/Manager reviews

Compare reviews

3.0

45% would recommend to a friend

(16 total reviews)

Rob Lynch

17% approve of CEO

8% positive business outlook

Ratings by category

4.7

Diversity and inclusion

3.9

Culture and values

3.4

Senior management

3.1

Work/Life balance

2.3

Career opportunities

1.7

Compensation and benefits

Shift Leader/Manager employees have rated Papa John's with 3.0 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Shift Leader/Manager professionals have an average working experience there. Papa John's is rated in line with the average (within 1 standard deviation) by Shift Leader/Manager professionals compared to other employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

16 reviews

5.0

25 May 2026

Free food perks but often understaffed and busy

Shift leader/manager

Recommend

CEO approval

Business outlook

Pros

Sometimes free food and drinks

Cons

Really, really busy, sometimes understaffed

2.0

24 Jun 2025

Okay place to work if you have friends there

Shift leader/manager

Recommend

CEO approval

Business outlook

Pros

You pick your own hours

Cons

It doesn't come with any benifits the a/c breaks every summer

3.0

17 Jun 2025

Stressful

Shift leader/manager

Recommend

CEO approval

Business outlook

Pros

50% off meals, even when your out of uniform.

Cons

Didn't have much bad to say.

Viewing 1 - 3 of 16 Reviews

Top companies for "Compensation and Benefits" near you

Starbucks

3.6★Compensation and benefits

Jobs at Papa John's

Shift Manager/Team Leader

Shift Manager/Team Leader

View all Shift Leader/Manager Jobs

Papa John's reviews FAQs

Papa John's reviews Papa John's Shift Leader/Manager reviews

Papa John's

Papa John's Shift Leader/Manager reviews

Ratings by category

Reviews by job title

Free food perks but often understaffed and busy

Okay place to work if you have friends there

Stressful

Top companies for "Compensation and Benefits" near you

Jobs at Papa John's

Papa John's reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Jobs at Papa John's

Papa John's reviews FAQs