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      OpenEye

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      OpenEye Reviews

      4.3

      87% would recommend to a friend

      (72 total reviews)

      Rick Sheppard

      97% approve of CEO

      82% positive business outlook

      Ratings by category

      4.5

      Culture and values

      4.4

      Diversity and inclusion

      4.4

      Work/Life balance

      4.1

      Senior management

      4.1

      Career opportunities

      3.8

      Compensation and benefits

      OpenEye has an employee rating of 4.3 out of 5 stars, based on 72 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenEye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      72 reviews
      2.0
      10 Dec 2016

      Sales and Marketing

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Entrepreneurial spirit. Good employees.

      Cons

      Poor decisions made by leadership resulted in 20% reduction in workforce.

      4.0
      22 Dec 2021

      Great company, poor pay

      Technical support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      I had a wonderful time working for this company. They gave me a chance after I graduated college and I really felt I was progressing through the ranks as I gained more and more experience. Work-life balance is great. I never felt like I was taking my work home with me. My coworkers were great to be around and I consider many of them to be my friends, even after I left. The benefits are wonderful, and the company culture is second-to-none. I highly recommend this employer if you want to get into the security industry. The experience this job provides is applicable to other industries, as well.

      Cons

      The pay could be better for the level of support the team provides. Some calls can be resolved in under 10 minutes, whereas others could be far more involved, requiring an indepth knowledge of our products, computer hardware and networking that you can only get with years of experience. Pay was the only reason I left, and I would be happy to come back if support agents got paid more than they currently do. It really is hard to maintain a HEROIC attitude when you're doing all the work for customers who get paid more than you do.

      2.0
      6 May 2021

      If you need experience...

      Tech support
      Recommend
      CEO approval
      Business outlook

      Pros

      My coworkers were very nice.

      Cons

      Micromanagement. Low pay. Not enough techs so customers usually had to wait 45 minutes on hold, so you are constantly apologizing to grumpy people all day.

      Viewing 1 - 3 of 72 Reviews
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      ReviewsOpenEye reviews

      Glassdoor has 76 OpenEye reviews submitted anonymously by OpenEye employees. Read employee reviews and ratings on Glassdoor to decide if OpenEye is right for you.